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Company: University of California Office of the President
Location: Oakland
Posted on: August 5, 2022

Job Description:

Location: OaklandFull Time
Job ID: 38842
Job Posting

For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP


At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President


As a security first organization, Technology Delivery Services (TDS) is part of the Information Technology (IT) Department. The TDS teams include Information Security, Planning (architecture and PMO), Application Development, HR & Payroll Development, Infrastructure, and Client Services teams. We maintain an innovative, inclusive, and supportive work environment.


This position is part of the Application Engineering group in Information Technology Services. The Application Engineering team provides UCOP departments with everything needed to build and manage static websites, dynamic web pages, database-driven web applications, and cloud-based software-as-a-service (SaaS) applications to meet the needs of Office of the President Departments and systemwide organizations.

Within the Application Engineering team, the Financial Applications unit oversees 18 database-driven web applications that serve the UC's systemwide financial transaction and reporting needs to support the Financial Accounting department at UCOP. The Financial Applications unit is also responsible for the operational support of the Oracle Financial Information System (FIS) and Oracle Financial Consolidation and Close System (FCCS); both systems encompass 26 financial applications and services, including, but not limited to: accounts payable, accounts receivable, asset management, budgetary control, credit card processing, depreciation, expense management, financial data warehouse, general ledger, etc. The unit works with UCOP and systemwide customers to evaluate their needs and to propose business solutions for both audiences. Systemwide responsibilities include business relationships with the Financial Accounting department, location finance teams, location procurement teams, and a host of others.

Under the direction of the Director of Application Engineering, the Application Manager 1 is technically experienced manager who directs a team of technology professionals who deliver service and support to a systemwide audience. The Application Manager 1 is responsible for shaping the strategic technical direction of the unit, creating and overseeing the customer engagement frameworks, and providing meaningful metrics. The Application Manager 1 will provide back-up support for the Director, directly manage 8 - 10 resources that are in the following IT roles: technology leads, business and systems analysts, and application developers.



Leadership: Manages and coordinates application development and operational support of 18 database-driven web applications and 26 Oracle Financials-related applications and services to serve the UC's systemwide financial transaction and reporting needs to support the Financial Accounting department at UCOP. Responsible for the entire software development process, including project management, system design, system development, and rollout of the associated system releases is fundamentally sound and well executed. Manages and delegates programming and analysis assignments by planning and coordinating and leading business programming applications activities for Application Engineering. Manages feasibility studies for new applications and/or revisions to existing systems and oversees system development cost estimates, budgets, and schedules. Manages, mentors, and directs the full-time staff (technology leads, business and systems analysts, and application developers). Manages business analysis, change management and innovation in projects related to web development, application development and systems integration. Provides direction to employees following established organization policies and management guidance. Administers organization policies that directly affect subordinate employees and their assignments. As a leader on the technology team, must be a pragmatic visionary that can translate business needs into workable technology solutions that scale both technically and operationally for systemwide audiences. Partners with Director and other ITS leadership in formulation and implementation of strategies related to web and web-enabled systems that can enhance and deliver services to staff. Assess standards for application development and define best-in-class development standards, methodologies and policies to address the rapidly growing business requirements and environment complexity while managing security risk. Contributes to strategic planning sessions with Director to move the unit forward in all web-related technology. Provides back-up support for Director and is authorized to make decisions in their absence that is in alignment with organizational policy. With senior technical leaders in ITS, align university business with the strategy, design, development, execution, and policy/process adherence for application development. Acting as a thought leader, develop strategic roadmaps and departmental standards and processes. Ensures application operations are running optimally following industry standards for effective applications operations. Maintains professional knowledge of current trends and developments in the field and applies pertinent new knowledge to performance of other responsibilities.


Customer Relationship Management: Creates customer support framework to manage the support and project queues for the customer base. Develops and maintains a strong relationship with the business partners most closely aligned with the day-to-day work of the technical staff to supply solutions. Creates and maintains visible metrics for management use to ensure appropriate issues are raised early and measured for efficiency and improvement over time. Understands business needs and priorities, align IT standards, strategies, and staff to the business, and establish a predictable and reliable development framework and delivery process for customer facing projects. Evaluates business needs for tactical, operational solutions and makes solution recommendations to the business partner and Director. Understands and communicates with the business partners in business terms and uses this understanding to assure the business partner's understanding of work status, risks, issues, and proposals. Drives use of established standards and processes that guarantee IT alignment with business strategies. Works closely with business partners to deliver efficient and effective business applications and processes. Ensures service levels are understood and met.


Financial Management: Assumes Financial Management, in partnership with the Director, in developing and monitoring operational and budget processes, staff FTE, finance, human resources and space planning for the unit and is responsible for budget activities related to the unit.


Principles of Community and Communication: Builds communication and collaboration among and between ITS teams, including Application Delivery Services, Infrastructure Support, Release Management, Information Security, and IT Client Services. Management to ensure a complete and functional solution that delivers value to the business and proactively engages other ITS managers in cross-functional efforts. Openly shares plans and strives to prevent surprises for other organizations. Fosters open communication within and between teams. Communicates effectively with ITS management, keeps Director apprised of any issues or concerns. Takes a "no surprises" approach to communication within the department and with the business.

Required Qualifications

At least 10 years of Financial ERP experience with at least 5 years of management, or equivalent job experience.
Must have Oracle Cloud experience and worked on integration strategies for cloud applications (Salesforce, Oracle Fusion, etc.) integration and reports.
Strong knowledge of Operations Support best practices for Oracle Cloud EPM/ERP
Superb interpersonal skills; ability to work on cross-functional teams and foster the team's commitment to task and on time delivery.
Critical thinking, persuasion / negotiation, conflict resolution, mentoring and staff development, leadership / management, problem solving, human resources policies and procedures relating to management responsibilities.
Excellent verbal and written communications, with an ability to express complex technical concepts in business terms and complex business concepts in technical terms...... click apply for full job details

Keywords: University of California Office of the President, Oakland , ORACLE FINANCIAL APPLICATIONS MANAGER (REMOTE), Accounting, Auditing , Oakland, California

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