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Director of Workforce Development

Company: Native American Health Center
Location: Oakland
Posted on: November 21, 2022

Job Description:

JOB DESCRIPTION

POSITION: Director of Workforce Development (1008)
DEPARTMENT: Community Wellness Department (CWD)
REPORTS TO: Chief Cultural Officer (CCO)
LOCATION: Native American Health Center, Inc. (NAHC)
WORK HOURS: Full Time, 40 hours per week, 100% FTE
STATUS: Non-Union, Exempt

_Indian Preference Act: Preference in hiring is given to qualified Native Americans in accordance with the Indian _
_ Preference Act (Title 25, US Code, Section 472 and 473). Applicants claiming Indian Preference must submit verification of Indian heritage certified by tribe of affiliation or other acceptable documentation of Indian heritage. _

POSITION SUMMARY

The Director of Workforce Development (DWD), oversees multiple grant projects/initiatives and works collaboratively with a wide range of external stakeholders, including employers and industry consortia, training providers, secondary and post-secondary education, and community- based organizations in order to advance NAHC's workforce development goals.

This position leads both short- and long-term programs that inspire, educate and attract audiences from all walks of life. The successful candidate will bring significant strategic leadership, project management, organizational, and interpersonal skills to the table. The PM II will be self-managed with the ability to align organizations in the private and public sectors to leverage resources and to create partnerships that support employers participating in apprenticeship collaboratives and other programs.

DUTIES AND RESPONSIBILITIES
Program Management
1. Responsible for envisioning and facilitating development of a program team, articulating its goals and strategy, and reporting on its outputs.
2. Lead development of skill and career development programs, drafting scopes of work and

MOUs.
3. Develop and sustain partnerships with employers, unions and training providers to increase vocational certifications, apprenticeships, career and employment opportunities for members.

4. Manage NAHC's Indigenous Pathways Internship Program by coordinating recruitment, training and support for the interns and the Program throughout the organization.

5. Working with the community and staff, determine unmet community services and program needs, and collaboratively develop new funding, processes, projects and approaches in response. Facilitate community advisory councils and use information to guide development and ensure programs meet community needs.

6. Responsible for ongoing review of budgets, improvement of workflow processes for the program area, analyzing staffing structure, making recommendations for program improvements and implementing changes.

7. Responsible for overall Department growth responsibilities, such as grant writing for the program area, participating in relevant committees, and providing agency reporting as required.

8. Manage all administrative functions connected to program area including but not limited to supply and equipment ordering, purchase requisitions, check requisitions, travel requisitions, program planning and meeting coordination.

9. Adhere and enforce NAHC policy and procedures. Ensure timely submittal of personnel actions and fiscal documentation.

10. Address performance issues with staff in a proactive manner consistent with
NAHC policy and procedures.

11. Provide coaching, training opportunities and corrective actions for staff, interns and volunteers to improve performance and promote staff to work at their highest ability.

12. Support the maintenance, development and implementation of practices to meet the continuous accreditation through the American Association of Ambulatory
Healthcare (AAAHC).

13. Engage project staff through regular meetings and communications such as telephone calls, e-mails, trainings, webinars and regular written reports to facilitate project outcomes.

14. Proactively plan for audits, site visits, and reporting. This includes, but not limited to developing and/or reviewing audit agenda and materials, collecting necessary documents and collating information in a presentable manner.

15. Ensure meaningful participation by family, youth, and community members in prevention and evaluation processes via design, interpretation, and dissemination of findings.

16. Represent the program in meetings, task forces, and partner collaborations.

17. Communicate consistently and meet regularly with CWD leadership to ensure alignment of program is consistent with vision and site integration goals as well as in compliance with department, agency, and funding agency regulations.

18. Work closely with program evaluators to ensure accuracy and validity of data reports.

19. Responsible for timely and accurate collection of data from community events, groups, and program activities. Provide regular reports to leadership, funders and other stakeholders.

20. Work in concert with the Media Team to ensure the social media and outreach strategy objectives are met. Participate in development of compelling campaigns with department heads to further expand and promote services and visibility. Responsible for promoting community events, groups, and other activities across multiple sites, across NAHC, and at outreach events.

21. Proactively coordinate activities with collaborating agencies involved in federal, state and local projects and workgroups aimed at policy change in community health.

Grant Administration
1. Manage staff, facilities, finances and collaborations for CWD at their site.

Ensures that the strategic planning process for assigned grant projects align with the organizational strategic plan.

2. Proactively engage with the CWD Director to share successes and barriers in implementation and strategize around developing best possible solutions.

3. In conjunction with supervisor, ensure project budgets for the grant are managed in compliance with funders and agency guidelines.

4. Lead and facilitate a monthly project status meeting with key grant stakeholders to communicate client outcomes, discuss communication plans, review program timeline and performance, raise new quality improvement (QI) initiatives, monitor confidentiality and security and address changes in access/use/outcome disparities within the sub-population.

5. Envision, articulate, shape and implement the strategic prevention expansion to partner agencies statewide.

6. Identify and ensure the incorporation of culturally appropriate evidence-based practices.

7. Work with Planning & Development Department in completing post award annual reporting (such as renewals, continuations and carryovers), participate in relevant committees, and submit monthly Board of Director reports.

8. Maintain regular communications with funding agencies through e-mail, telephone calls, and written reports. Provide ongoing report backs to CWD leadership.

General Duties
1. Member Care: Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices.
2. Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.

3. Resolve staffing issues and facilitate conflict resolution for staff under direct supervision.
Hire, discipline, evaluate and terminate staff in coordination with the Human Resources department.

4. Foster a team environment to effectively lead and retain your staff. Provide opportunities for staff to grow and develop new skills.

5. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.

6. Safety: Responsible for ensuring that all duties, responsibilities and operations are performed with the utmost regard for the safety and health of all personnel involved, including themselves.

7. Safety: Take appropriate corrective actions to address matters pertaining to employee health and safety that have been brought to their attention.

8. HIPAA: Keep all protected health information (PHI) confidential and abide by
HIPAA guidelines for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to Site Director and HIPAA security officer.

9. HIPAA: Ensure the protection of all PHI and compliance of HIPAA guidelines amongst staff under your supervision. Conduct quarterly walkthroughs, trainings, reporting of unusual occurrences as set forth by the organization. Take appropriate steps to address HIPAA concerns with staff as necessary.

10. Works extremely well under pressure, meet multiple and often competing deadlines.
11. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community.
12. Other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS
1. Master's degree in business, non-profit management, public health, social work, or a related human service field or a Bachelor's with 5 years of progressively responsible and relevant work experience.

2. Minimum of four years of experience working in a non-profit agency, which include progressive increases in community development responsibilities and experience with underserved populations.

3. Demonstrated experience supervising staff, providing team leadership, and creating effective programming.

4. Familiarity with capacity building and infrastructure development.
5 . click apply for full job details

Keywords: Native American Health Center, Oakland , Director of Workforce Development, Accounting, Auditing , Oakland, California

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