Chief Growth & Experience Officer

Company: CommonWealth Central Credit Union
Location: Coyote
Posted on: January 13, 2026

Job Description:

WealthCU, known for its commitment to financial wellness, is seeking a dynamic Chief Growth & Experience Officer (CGEO) to guide our institution into new markets and optimize member experiences. This position is critical to shaping innovative growth strategies and maintaining the highest level of member satisfaction. The CGEO will be instrumental in aligning marketing, product development, and customer service to drive business growth and enhance client engagement. A strategic visionary, the CGEO will also foster key partnerships and leverage emerging technologies to achieve financial objectives and improve operational efficiencies. Develop and implement comprehensive growth strategies to increase WealthCU's market share and member base. Enhance member engagement through innovative service offerings and robust experience strategies. Lead cross-functional teams to align marketing, sales, and customer service initiatives with corporate goals. Drive digital transformation projects to enhance service efficiency and member interaction. Foster relationships with potential business partners and stakeholders. Monitor industry trends and adjust strategies accordingly to maintain competitive advantage. Manage budget and funding allocations efficiently to optimize resource use and achieve growth objectives. Strategic planning and business development Customer experience management Leadership and team management Data-driven decision making Digital transformation and technology adoption Marketing and brand management Financial analysis and budget management Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Certified Financial Planner (CFP), preferred Project Management Professional (PMP), beneficial Professional in Business Analysis (PBA), a plus

Keywords: CommonWealth Central Credit Union, Oakland , Chief Growth & Experience Officer, Accounting, Auditing , Coyote, California

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