OaklandRecruiter Since 2001
the smart solution for Oakland jobs

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Remote

Company: Intuit
Location: Oakland
Posted on: October 12, 2019

Job Description:

Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities

This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations
Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
Document customer interactions

Qualifications

This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers
Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations
Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy
Tax returns prepared, signed and delivered to customer
Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer
Document customer interactions
Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes





For internal use: tst

Keywords: Intuit, Oakland , Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Remote, Accounting, Auditing , Oakland, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Financial Services Agent
Description: Summary Our Growth is Your Opportunity - Work with Purpose br br Envision a career that empowers you to use all of your unique talents to help others lead more confident, content and generous (more...)
Company: Thrivent Financial
Location: Vacaville
Posted on: 10/17/2019

Financial Consultant Program - Financial Representative - San Francisco, CA
Description: We believe that as a Financial Representative, you make a key impact on the branch culture and sales, as the official face of Fidelity. Through honesty and integrity, we know you will inspire client dedication (more...)
Company: Fidelity Investments
Location: San Francisco
Posted on: 10/17/2019

Uber Driver-Partner: Cash out up to 5 times a day with Instant Pay
Description: Drive with Uber With Uber, you earn on your terms and can cash out up to 5 times a day with Instant Pay. As an independent contractor partnering with Uber, you can set your own hours and drive when it (more...)
Company: Uber Driver Partners
Location: Rio Vista
Posted on: 10/17/2019


Associate Vice Chancellor & Controller
Description: UCSF seeks a strong accounting professional to assume the role of Associate Vice Chancellor Controller and lead an approximately 125-person team of finance and accounting professionals in the management (more...)
Company: University of California, San Francisco
Location: San Francisco
Posted on: 10/17/2019

Bilingual Tax Professional - CPA - Remote
Description: Job Description:Overview Join Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable (more...)
Company: Intuit
Location: San Francisco
Posted on: 10/17/2019

Financial Associate
Description: Summary Our Growth is Your Opportunity - Work with Purpose br br Envision a career that empowers you to use all of your unique talents to help others lead more confident, content and generous (more...)
Company: Thrivent Financial
Location: Yuba City
Posted on: 10/17/2019

Financial Advisor - Yuba City
Description: Summary Our Growth is Your Opportunity - Work with Purpose br br Envision a career that empowers you to use all of your unique talents to help others lead more confident, content and generous (more...)
Company: Thrivent Financial
Location: Yuba City
Posted on: 10/17/2019

Senior Contract Administrator - San Francisco
Description: Requisition ID 26686Job Category : LegalJob Level : Individual ContributorBusiness Unit: Customer CareJob Location : San FranciscoDepartment OverviewThe Security Department at PG E is responsible for (more...)
Company: Pacific Gas and Electric Company
Location: San Francisco
Posted on: 10/17/2019

Intern (Health Plan Accounting Undergraduate - Summer
Description: Intern Health Plan Accounting Undergraduate - Summer USA-California-Sacramento Position Purpose: Learn various job functions within the Managed Care industry and explore various career opportunities (more...)
Company: Cenpatico
Location: Sacramento
Posted on: 10/17/2019

Uber Driver-Partner: Cash out up to 5 times a day with Instant Pay
Description: Drive with Uber With Uber, you earn on your terms and can cash out up to 5 times a day with Instant Pay. As an independent contractor partnering with Uber, you can set your own hours and drive when it (more...)
Company: Uber Driver Partners
Location: Emeryville
Posted on: 10/17/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Oakland RSS job feeds