Remote Service Contracts Admin II

Company: Canon Medical Systems
Location: Oakland
Posted on: January 17, 2023

Job Description:

• SERVICE AGREEMENT QUOTING: Provide the administrative support required for the successful preparation and sale of service contracts for the sales and service organizations: Prepare / audit service quotations for potential new equipment sales in order to ensure proper service entitlements, contract term, pricing and discount levels through the use of Oracle. Prepare / audit service quotations for systems coming off warranty, renewals and T&M conversions through the use of Oracle. Maintain a detailed understanding of the multiple pricing models, discount structures and entitlement offerings associated with the various marketing and GPO programs. Help ensure that CMSU? sales and service personnel understand service contract pricing, applicable service entitlements and contractual obligations of vendor agreements i.e. Quantum - Cannon, Vital Images, etc. Maintain a detailed understanding of Oracle software quoting platforms. Audit quote preparation, Special Pricing Requests (SPR) and Special Order Inquiries (SOI).
• CONTRACT ADMINISTRATION: Provide the administrative support required for the successful maintenance and invoicing of service agreements throughout the lifecycle of CMSU? Installed base: Maintain Oracle database system including the activation and termination of service agreements. Prepare service addendums and modify the Oracle database to accommodate mid-term changes as requested by the field and customers. Review contract revenue amortization and contract invoicing to ensure that it is allocated to the proper accounts and cost centers in the G/L. Work with the zones to ensure the correct calculation / preparation of contract credits and journal entries due to mid-term changes and A/R issues. Prepare collateral materials / analyses as requested by the zone / customers. Monitor and track contracts funded by OA dollars ensuring the proper transfer of revenue to service. Identify / facilitate / resolve data integrity issues related to SIDs and contracts. Verify warranty start / end dates based on turnover date. Maintain / update Notes Oracle. Prepare collateral materials used to assess the eligibility of commission payments and plan compliance.
• CONTRACT REPORTING: Respond, consolidate and prepare reports as requested by management in order to: Provide management reports / tools to track and identify service contract opportunities for CMSU? existing installed base and current new sales opportunities. Identify anomalies, trends or other factors that require program or process modifications.
• SOFTWARE UPGRADES: Assist in the enhancement and testing of Oracle as it relates to contracts administration.
• TRAINING: Assist in the instruction and training of new contract team members: Introduce key concepts of contracts administration, the setting of priorities and time management skills. Teach use, features and navigation of software used in the administration of contracts management. Introduce the provisions of the various GPO, governmental and strategic partnership agreements. Facilitate the interaction between other CMSU? functional areas.

Keywords: Canon Medical Systems, Oakland , Remote Service Contracts Admin II, Administration, Clerical , Oakland, California