Field Service Technician (Copper and Fiber Cable Technician)

Company: Sonic (Internet and Phone)
Location: Oakland
Posted on: May 23, 2020

Job Description:

Why Sonic?

For over 25 years, Sonic has been committed to changing the way people think about the internet. We're revolutionizing the industry by standing up in support of an open and fair internet, setting a refreshingly high standard for customer care, and bringing accessible, affordable connectivity with member-focused policies to all.

And that mission all starts with the people we hire.

Each career opening at Sonic is an opportunity for personal growth, career development, and most importantly, making a difference towards building a better internet for our shared local community and beyond. Whether you contribute by splicing fiber, installing homes, or assisting customers on the phone, you're part of a company that is committed to the power of good.

Join a community of internet revolutionaries re-thinking, re-wiring, and re-imagining the future of the internet.Details:Sonic is seeking telecom Installers in the Greater Bay Area to join our Field Service Team. Cable Installers are responsible for installation and provide support for Internet connection and telco products to Sonic's subscribers.

This is an entry level position and our ideal candidate loves working with their hands and enjoys working with people.What You'll Do:

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• Serve as a service technician, while handling both the initial installation and truck rolls.
  
• Troubleshoot on-site connectivity issues.
  
• Work closely with our support team, which consists of a mid-sized group working in a casual, yet fast-paced environment.
  
• Provide good office etiquette, effective communication and team-working skills.
  
  
  
  Must-haves:
  
  
  
  
  
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  • Clean DMV record
    
  • Ability to think logically and problem solve
    
  • Friendly, can do attitude
    
  • Eagerness to learn
    
  • Effective verbal and written communication skills
    
  • Personal integrity and strong work ethic
    
  • Previous experience with DSL, Fiber, Telco or home internal wiring is a plus, but not essential. Sonic provides paid employee training programs.
    
    
    
    Work Perks:
    
    
    
    
    
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    • Medical + Dental + Vision benefits
      
    • We provide a company vehicle
      
    • No commute: you get paid when you leave your home for your first job
      
    • Education opportunities
      
    • Free high-speed internet access
      
    • Training
      
    • We provide tools, gas cards, phone and laptop
      
    • Monthly team meetings and fun events
      
      

Keywords: Sonic (Internet and Phone), Oakland , Field Service Technician (Copper and Fiber Cable Technician), Engineering , Oakland, California