Desktop Technician
Company: Maxonic
Location: Oakland
Posted on: June 21, 2022
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Job Description:
Our client is one of the top IT company in the world.
Location: Oakland, CAJob Type: Contract / CTH ( high chances to
convert into FT)Duration: 12 months
Job Description: - Support a robust Microsoft based network running
Windows 7/10 and Microsoft Office 365, Skype, etc. - Basic Desktop
and Networking support knowledge on BSOD, IPConfig Command, Active
Directory, DHCP, DNS and Group policy. Server, PC, MAC and Laptop
expertise needed to perform the duties of this position. - Under
the guidance of IT representatives, duties may include some or all
of the following: receiving assets, moving equipment within and/or
between facilities, staging equipment for build/image activity,
interviewing clients as part of pre-deployment asset discovery,
executing equipment replacement activity, updating asset management
system to reflect work performed, monitoring daily activity,
installing and maintaining PC hardware and software,
troubleshooting network usage and computer peripherals, perform
system backups and data recovery, resolve network communication
problems independently, e-mail administration, disk capacity
monitoring and network security, preparing assets for disposition,
other administrative duties.Note: - activity may also involve
transporting equipment using a vehicle provided by supplier /
contractor between multiple facilities within an assigned service
area, as directed by an IT representative.Skills Required: -
Minimum 2 years? experience with PC support, including deployment.
- Minimum 2 years? experience with PC hardware troubleshooting and
repair. Well-versed in installing windows, software, applications,
antivirus, and patches. - Minimum 1-year experience with direct
client interaction. - Ability to follow written and verbal
instructions. Adaptable to change in process or required
activities. Attention to detail. - Demonstrated ability to read and
understand technical manuals and schematics. Quick learner. -
Proven ability to manage multiple troubleshooting tasks
simultaneously while maintaining the quality of results. -
Professional appearance and behavior, including punctuality Manage
incoming and outgoing assets. Prepare systems for deployment. -
Scan existing asset for applications and settings. Interview
clients to identify special considerations and other settings. -
Use KP tools to execute PC activity. - Collaborate with teammates
to identify process improvements. - Escalate quickly when issues
arise. Assist other technicians as needed. Extensive experience in
backup and image management software. Expert user of Microsoft
Office Applications (Word, Excel, PowerPoint, and Access). Known
for working efficiently without supervision. - Committed to learn
and relate technical concepts promptly. Analytical and critical
thinker IT Security best practices Skilled in TCP/IP and WAN,
networking Networked Applications Managing tight deadlines Strong
communication skills Working knowledge of modern networking devices
and printers. - Demonstrated ability to read and understand
technical manuals and schematics. Able to configure VPN and
server/client-side hardware and software. Proven record of managing
time and priorities effectively. Knowledge of lotus notes
troubleshooting and configuration. - Knowledge of O365
troubleshooting and configuration. - Proficient in working with
end-users remotely. - Demonstrated expertise in Microsoft Windows 7
and 10. - Familiar with active directory security and policies.
Strong attention to detail. Good organizational skills. Able to
lift up to 50 lbs. Good customer service acumen. - Excellent
analytical and problem-solving skills. Outstanding communication
skills to relate to team members and support workers.
Interested in Applying?Please apply below with your most current
resume. Feel free to email Pankaj Dubey (pankaj@maxonic.com / (408)
400-2297)
Keywords: Maxonic, Oakland , Desktop Technician, Engineering , Oakland, California
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