Residential Installation Technician
Company: Sonic Internet + Phone
Location: Oakland
Posted on: August 6, 2022
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Job Description:
Tired of NOT getting paid for commute time?? We pay our
Installers home driveway to home driveway for every shift!Why
Sonic?$1500 Signing Bonus Upon HireFor over 27 years, Sonic has
been committed to changing the way people think about the internet.
We're revolutionizing the industry by standing up in support of an
open and fair internet, setting a refreshingly high standard for
customer care, and bringing accessible, affordable connectivity
with member-focused policies to all.And that mission all starts
with the people we hire.Each career opening at Sonic is an
opportunity for personal growth, career development, and most
importantly, making a difference towards building a better internet
for our shared local community and beyond. Whether you contribute
by splicing fiber, installing homes, or assisting customers on the
phone, you're part of a company that is committed to the power of
good.Join a community of internet revolutionaries re-thinking,
re-wiring, and re-imagining the future of the internet.Position
Summary:Residential Install Techs visit residential, small business
and enterprise level locations to troubleshoot, repair and install
all Sonic internet connectivity and phone services.Position
Type/Expected Hours of Work:Residential Install Techs is a
full-time (40 hours per week), non-exempt/hourly position.
Occasionally, overtime is necessary to deliver outstanding customer
service.Travel:Travel is expected for this position. A company gas
card and vehicle will be supplied. Gas cards are expected to be
used on individually assigned company vehicles only.Essential
Duties and Responsibilities:MUST have a valid CA Driver's License
and need to driving for at least 3 years in US.Troubleshoot and
Install all Sonic internet connectivity and phone services.Have
proficient understanding of dispatch and workflow software.Receive
communication of locations and duties from dispatch software and/or
personnel.Able to responsibly handle company issued vehicles, tools
and credit cards.Abide by all safety procedures and report
accidents/injuries to supervisor immediately.Maintain correct
insurance paperwork and vehicle records on person or in
vehicle.Maintain an active California state driver's
license.Maintain a clean driving record as defined by the current
Sonic fleet insurance underwriter.Able to lift 75lbs.Communicate
effectively with all Sonic workgroups.Ensure all scheduled visits
are completed by end of day.Willingness to work overtime. Mandatory
Vaccination Policy: As a condition of employment, new hires must be
fully vaccinated against the COVID-19 virus on or before the first
day of employment subject to legally mandated accommodations. Work
Environment:The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.Daily driving is expected.The Field Force
department spends time in a vehicle, outside or inside Sonic
customers' businesses or residents.Physical Demands:The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly
required to sit and stand; talk or hear; reach with hands and arms;
key/type. The employee is required to walk; use hands to finger,
handle, or feel objects, tools or controls; climb stairs; balance;
stoop, kneel, crouch or crawl. The employee must lift and/or move
up to 75 pounds. Specific vision abilities required by the job
include close vision, distance vision, color vision, peripheral
vision, depth perception, and the ability to adjust focus. The
employee is required to drive a vehicle.
Keywords: Sonic Internet + Phone, Oakland , Residential Installation Technician, Engineering , Oakland, California
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