the smart solution for Oakland jobs

Senior Unified Communications Engineer

Company: Alameda County Information Technology Department
Location: Oakland
Posted on: June 13, 2018

Job Description:

Senior Unified Communications EngineerCounty of Alameda is looking for a senior-level Unified Communications infrastructure services engineer. Great opportunity for a thought leader to help develop UC architecture in a 10,000-user environment. This individual will have expert level skills in Unified Communications, other telecommunications technologies and network infrastructure. They will work with management in designing, deploying, and maintaining County Enterprise UC and telecommunications infrastructure in alignment with business initiatives.Annual salary up to $155K depending on experience.Excellent Benefits include: County Pension Plan, eleven (11) paid holidays a year + initial accrual rate of ten (10) vacation days/yr (increases over time) + seven (7) additional management paid vacation days/year + four (4) floating holidays/year + accrual of thirteen (13) sick days/year. Medical/ Dental/ Vision/ FSA/ Transportation cafeteria benefit selection options, and much more!THE IDEAL CANDIDATE:The County is seeking a highly qualified candidate who has significant experience in the installation and maintenance of unified communications, networks, VoIP and other telecommunications technology solutions. In addition, the ideal candidate will have a demonstrated history of successfully deploying, supporting, and troubleshooting complex telecommunications environments that are geographically dispersed, and meet business needs of a variety of end users. The ideal candidate will also have experience implementing and supporting newer unified communications technology while minimizing downtime. They will also have experience supporting network, QoS, contact centers, call trees, and other related technologies.High-level position responsibilities include:

  • Design/architect, deploy, support, and troubleshoot UC/Telecommunications infrastructure.
  • Expert level Network experience with a focus on telecommunications and cloud based systems.
  • Strong UC/Telecommunications administration, troubleshooting, installation experience.
  • Solid Data Center and new site implementation experience.
  • Evaluate, recommend, and support the adoption of emerging technologies.
  • Communicate high-level business impact to Executive Management.
  • Coach and mentor technologies to other members of the technical staff.The ideal candidate will also possess the following characteristics:
    • Be a collaborative member of our team
    • Be self-motivated to accomplish assignments
    • Enjoy investigating new technologies
    • Work comfortably in an independent environment
    • Be strongly oriented toward customer service and customer satisfaction
    • Have excellent interpersonal and organizational skills
    • Possess a strong work ethic
    • Be responsive and have a sense of urgency
    • Be motivated by challenges
    • Provide clear and concise oral and written communication at a level that can be understood by someone with limited or no technical background.
    • Will be able to respond to after-hours emergency calls. Qualifications:
      • 5-7 years of full-time increased responsibility in Network engineering, UC/Telecommunications infrastructure, and UC/Telecommunications administration.
      • Certifications: CCNP required, CCIE preferredSkill Requirements:
        • Expert level configuration and optimization of large Enterprise UC deployments.
        • Expert level configuration and optimization of large Enterprise Networks.
        • Expert level UC troubleshooting ability over wired and wireless networks.
        • Deep knowledge of UC and Telecommunications equipment and services.
        • Expert level experience configuring Network and Telecommunications equipment such as Call Manager, System Manager, Session Manager, VoIP Systems, VoIP Gateways, SBC's, PBX's, Digital/Analogue Systems, etc.
        • Expert level knowledge of Call Center Systems - IVR, VRU, ACD's, etc.
        • UC Systems and Technologies such as Skype, Equinox, Spark, etc.
        • Call Recording and Workforce Management experience.
        • Unified Messaging Expert Experience - AVST, MS, etc.
        • Expert Experience with Video Conferencing and Video Calls.
        • Expert UC/Telecommunications system upgrade and migration skills.
        • Expert Customer Service skills.
        • Large Migration Project Management and Implementation skills.
        • Voice related certifications preferred.About Us:Alameda County is one of the largest counties in Northern California, with 10,000 employees and serving a population of over 1.4 million citizens on the East Bay. The Information Technology Department (ITD) offices are located next to Lake Merritt in Oakland, two blocks from Lake Merritt BART station.Equal Opportunity Employer: Qualified candidates who are extended a conditional offer of employment will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification documents upon hire. Alameda County does not anticipate providing sponsorship for employment visa status (e.g. H-1B) and an offer of employment shall not be construed as including said sponsorship presently or in the future. No vendor resumes at this time. - provided by Dice network, VoIP, QoS, data center, installation experience

          Keywords: Alameda County Information Technology Department, Oakland, Senior Unified Communications Engineer, Engineering, Oakland, California

          Click here to apply!

          Didn't find what you're looking for? Search again!

          I'm looking for
          in category

Other Engineering Jobs

Contracting Engineer
Description: Join one of the Top Growing General Contractors in the Bay Area. They have the area's most high profile projects and an Awesome company Culture.Lead by some the most highly successful industry veterans (more...)
Company: LavaRock LLC
Location: San Francisco
Posted on: 06/24/2018

DevOps Engineer - Moraga
Description: Are you a DevOps Engineer You will be responsible for designing, implementing and maintaining production systems.You will also leverage configuration management to implement and maintain infrastructure, (more...)
Company: Hired
Location: Moraga
Posted on: 06/24/2018

React Native Engineer
Description: Global problems. Global impact.Flexport is a platform for global trade in an industry that comprises 12 of the global GDP. We are the first licensed freight forwarder and customs brokerage built around (more...)
Company: Flexport
Location: San Francisco
Posted on: 06/24/2018

Junior Civil Project Engineer, EIT
Description: Junior Civil Project Engineer, EIT Opportunity in Roseville, CA Civil Engineering - Land Surveying Land Planning Consulting Firm Opening: Junior Civil Project Engineer EIT Civil Land Development Experienced (more...)
Company: TJG Civil Engineers and Land Planners
Location: Citrus Heights
Posted on: 06/24/2018

Process Engineer
Description: The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we're growing fast and fundamentally changing the way people (more...)
Company: The RealReal
Location: Brisbane
Posted on: 06/24/2018

Hotel Engineer I - The Lodge at Sonoma Renaissance Resort & Spa (18001Q2J)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International
Location: San Francisco
Posted on: 06/24/2018

Senior Project Engineer
Description: Who We Are:Webcor employs people of integrity and passion to build diverse, high-profile, and innovative structures for our clients. Webcor was founded in San Francisco in 1971. We are still headquartered (more...)
Company: Webcor Builders
Location: San Francisco
Posted on: 06/24/2018

Janitorial Floor and Carpet Technician
Description: Strip Wax Floors Clean Carpets Perform other duties as required Full Time position with established company
Company: Bissell Bros., Inc.
Location: Roseville
Posted on: 06/24/2018

Engineering Manager
Description: Engineering Manager - HiredAre you an Engineering Manager You will be responsible for planning, directing and coordinating activities in the fields of engineering. We will also rely on you to provide (more...)
Company: Hired
Location: Emeryville
Posted on: 06/24/2018

Engineering Manager
Description: Are you an Engineering Manager You will be responsible for planning, directing and coordinating activities in the fields of engineering. We will also rely on you to provide design, research, and development (more...)
Company: Hired
Location: Pacifica
Posted on: 06/24/2018

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest California jobs by following @recnetCA on Twitter!

Oakland RSS job feeds