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ERS Battery/Light Service Technician

Company: AAA
Location: Oakland
Posted on: October 9, 2018

Job Description:

ERS Battery/Light Service Technician A career with AAA Northern California, Nevada, Utah, Mountain West is unique, just like you.We're a mission-driven Member services organization. We have a saying here at AAA that we aspire to be America's most trusted organization absolutely famous for doing the right thing . With more than four million Members, our purpose is to bring peace of mind to Members so that they can enjoy life more.We work hard to create an environment where you can thrive and where you use your skills and talents to help us deliver legendary Member service. You'll help have a positive impact on the diverse communities we serve, too.AAA is known for providing exceptional products, service and experiences to our members. Our Battery/Light Service Technicians provide outstanding member experiences by ensuring our members safety on the road. WHY WORK FOR US? Great Pay - $ 19.52 /hour + a 5% increase after 6 monthsTraining - You'll attend a thorough, comprehensive training programBenefits - Medical, Dental, Vision, wellness program and more!401k Matching - $1 for $1 company match up to 6% of payAnnual Incentive Plan - Eligibility to participate in AAA NCNU annual bonus planPaid Time Off - Ten hours per month, ten holidays annually, one floating holiday and 24 hours per year earmarked for volunteer activitiesCollaborative Environment - AAA will value your contribution to providing exceptional service to our members WHAT OUR BATTERY/LIGHT SERVICE TECHNICIANS DO: Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solvingUtilizing on-board computer, radio communications, and mapping systemsCompletion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)Inspecting and submitting maintenance reports of company vehicles for safe and efficient operationEducation and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training EDUCATION & EXPERIENCE/LICENSES & CERTIFICATION Ability to drive a manual/automatic shift vehicleCustomer service experience requiredBasic math skillsBasic automotive knowledgeAt least 5 years' experience operating a motor vehicle with a valid driver's licenseBasic computer knowledgeBilingual communication skills a plusHigh School Diploma or GED equivalent requiredMust successfully pass a background checkPlease note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.We'll value your skills and experience. We're building a performance organization with heart and developing a pipeline of tomorrow's leaders. Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy. We celebrate our diversity and leverage the power of many minds.

Keywords: AAA, Oakland , ERS Battery/Light Service Technician, Engineering , Oakland, California

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