Senior Network Engineer
Posted on: February 15, 2019
A TCP Packet walks into a bar, Id like a beer. Bartender says A Beer?, TCP Packet responds, Yes, a Beer We would tell a UDP joke, but you might not get it. We would also tell BGP jokes, but theyre only borderline funny, and everyone knows them already. Did you get all that? We are looking for a Senior Network Engineer to help with technology projects and day-to-day IT operations at our San Francisco location to clients in the Bay Area. Youll be providing a broad range of network engineering services. From architecting solutions (Whats the best WAN solution for me?), to recovering from disasters (The Network is down!), to working with clients to redesign their existing infrastructure to meet best practices (Whats wrong with what we have now?), were looking for someone who likes to do it all. Join our fast paced, high-energy, and diverse technical team. With a diverse team and excellent benefits, we are the company youre looking for! Reporting to the Principal Network Architect, the Senior Network Engineer is responsible for both pre-sales design and post-sales engineering & implementation services. You will: Design, deploy, and optimize new network infrastructure. Create and manage projects and coordinate project teams. Provide level 3 remote and on-site network infrastructure support. Work with our remote monitoring and management (RMM) system to identify, prioritize, resolve problems, and enhance our service offering to clients. Leverage our professional services automation (PSA) solution to manage support tickets, collaborate with internal staff, and communicate with clients. Respond to escalated support requests and provide expert advice and troubleshooting. Document and communicate incidents, outages, ticket status, problem resolutions (internally and externally), and escalate tickets appropriately. Identify critical issues, prioritize, and respond to tickets to ensure SLAs are met. Perform network administration functions. Create high quality technical documents quickly and accurately. Provide after-hours and weekend support on a rotational basis and as needed. We are looking for that unique professional who thrives on solving problems and is excited about taking on new challenges, working with new clients, and keeping up with new technology. This position requires dedication, persistence, follow-up, effective time management, and unbeatable customer service with exceptional communication skills. The ideal candidate also has: 8+ years of hands on experience within a technical environment providing network infrastructure engineering to enterprise organizations. Incident & problem management experience and the ability to coordinate required resources to respond to complex IT issues. Strong troubleshooting skills and the ability to apply those skills to assist troubleshooting of a wide range of information systems and applications Strong engineering and administration experience with Cisco networking, Windows Operating Systems, and VMware Strong experience working with Cisco routers and switches running IOS and Nexus OS Strong experience and understanding of remote access connectivity methods, such as RADIUS and SSL VPN. Strong experience that emphasizes L2-L3 Networking (Spanning Tree Protocol, dynamic routing protocols including EIGRP, OSPF and BGP) Strong experience with configuration and administration of routers/switches, systems installation, and Windows-based systems Strong experience with network architecture, design, optimization, and implementation Engineering and administration experience with various firewall technologies (Palo Alto Networks, Cisco ASAs, Juniper, Fortinet, Checkpoint, etc) Experience with Network Management Software technologies (Wireshark, Sniffer, TACACS+, Cisco ACS, Kiwi Syslog, Cacti, ManageEngine DeviceExpert and Netflow Analyzer) Proficient in using MS Office, MS Project, and MS Visio applications. Please apply today! 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Keywords: NetHire, Oakland , Senior Network Engineer, Engineering , Oakland, California
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