Program Manager
Company: Franklin Energy
Location: Oakland
Posted on: January 11, 2021
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Job Description:
Position SummaryWe provide our utility clients with a wide range
of energy-saving and renewable energy solutions. From individual
utility customers and construction contractors, to utilities,
municipalities, and government bodies, our clients have come to
depend on our customized energy efficiency programs to help them to
meet their energy saving goals.The Program Manager is primarily for
providing leadership on one of our energy efficiency programs. In
this hands-on management role, you will oversee energy programs and
will work closely with both clients and our energy professionals to
achieve client energy efficiency goals and other program
objectives. You will also be working with others who are passionate
about energy efficiency and making a positive impact on the
industry.Essential Duties and ResponsibilitiesThis list of duties
and responsibilities is not all-inclusive and may be expanded to
include other duties and responsibilities, as management may deem
necessary from time to time.* Develop and implement a plan to
attract new customer's/trade allies to obtain program objectives.*
Provide administrative services plan to develop customer
correspondence and application processing.* Develop a comprehensive
understanding of the program's strategic direction regarding energy
efficiency and the business activities of its customers.* Complete
reviews of program applications to ensure adherence to program
rules and requirements.* Develop QA/QC plan to ensure accurate
program results and good evaluation results.* Coordinate with
program evaluators to understand evaluation plans and communicate
program procedures.* Communicate evaluation plans with program
staff to ensure understanding and proper procedures.* Manage direct
reports and oversee program staff. This includes interviewing,
planning, assigning, completing performance evaluations, coaching,
mentoring and directing work.* Responsible for completing quarterly
safety QA/QC audits of staff.* Mentor program personnel in
achieving their personal goals annually as well as their long-term
development goals.* Hold program personnel accountable for personal
and overall program goals.* Understand and implement the Franklin
Energy Sales Process, which includes both trade allies and customer
outreach/sales.* Assist training department and reinforce classroom
sales training for all direct report field staff.* Provide
administrative services to develop customer correspondence and
application processing.* Complete pre and/or post site visits as
needed.* Develop case studies.* Assist the client with idea
generation and research on program options.* Manage the utility
relationship and serve as an advocate for our client.* Manage a
multi-million-dollar budget over multiple years including
allocations to labor, expenses, subcontractors, and customer
incentives.* Provide day-to-day leadership to program staff
including managing incentive promotions, marketing programs, and
assisting team creatively meet the goals of the program.* Monitor
and manage program budgets to ensure full utilization of funds
while meeting or exceeding energy goals.* Develop and oversee the
processing of energy efficiency project paperwork through energy
efficiency tracking system.* Prepare monthly invoices and activity
reports as required to the client, partner or Franklin Energy
management by the requested due date.* Incorporate "best practice"
methods of energy efficiency program implementation.* Provide a
professional appearance appropriate to represent both Franklin
Energy and the utilities.* Lead and attend relevant presentations
promoting energy efficiency programs.* Practice effective project
management skills in leading this program.* Ensure continuous
improvement of operations year after year.* Assist the Regional
Manager in meeting all program goals.Position RequirementsEducation
and Experience* Bachelor's degree required.* Advanced degree -
Preferred* Equivalent work experience may be considered.* Minimum
of 3 years of management/supervisory experience including hiring,
coaching, performance reviews, and mentoring.* Proficiency in
financial management.* Background in engineering, technology or
science and experience in working in a technical environment -
Preferred* Minimum of 3 years of experience in managing energy
efficiency programs - Preferred* Experience in lighting, HVAC, and
other technologies installed in commercial and industrial
applications - Preferred* Technical experience in developing and/or
reviewing energy savings calculations to determine paybacks and
incentive levels for customers - PreferredRequired Skills,
Knowledge and Abilities* Sales or business development background -
A plus* Proven leadership in fast paced environment.* Have an
ability to prioritize workload and delegate appropriate work
assignments to staff.* Proficient in Microsoft Office, specifically
Word, Excel and Outlook.* Strong data entry skills in entering
information in tracking systems/databases.* Ability to communicate
effectively, both verbally and written with customers, clients and
employees* Ability to analyze and interpret data and solve
practical problems. Knowledge of mathematical concepts such as
fractions, percentages and ratios.* Ability to work with
mathematical concepts such as the fundamentals of plane and solid
geometry and trigonometry.* Reliable transportationLicenses &
Certifications* PMP certification - Preferred* Valid driver's
licenseTravel Requirements* Willingness to travel 40% or more of
the time, including some overnight travel.Physical Demands and Work
Environment* Required to sit, stand, walk; talk and hear; and
ability to touch and handle tools and/or controls* Ability to lift
up to 10 pounds* Noise Level is typically moderate* Employee could
be exposed to fumes and/or airborne particles and risk of potential
shockNote: Reasonable accommodations may be made for individuals
with disabilities to perform the essential functions of this
position.The above information describes the general duties and
requirements necessary to perform the principle functions of the
position. This shall not be construed as a detailed description of
all the duties and requirements that may be necessary in this
position.An Equal Opportunity Employer
Keywords: Franklin Energy, Oakland , Program Manager, Executive , Oakland, California
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