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Senior Manager, Partner Operations

Company: Marqeta, Inc
Location: Oakland
Posted on: April 5, 2021

Job Description:

Named as a Forbes Fintech 50 the last two years in a row, Marqeta powers innovative payment solutions for many of the apps and services you enjoy daily. Our modern card issuing platform, open API, and advanced analytics provide unprecedented control for companies to issue cards, authorize transactions and manage payment operations in real-time.

We are a team of industry experts and technology innovators who take a dynamic approach to solving challenging problems. We power possibilities for our customers by bringing the best talent together in an open and collaborative work environment that rewards creativity and perseverance.

Marqeta is proud of its Oakland roots and strives to build a global team as diverse as the markets we serve, staying true to our values to Connect the Customer, Find a Way, Make Simple, Take Risk and Build One Marqeta. We are not expecting any single candidate to meet all job requirements listed below, so please apply. It's an exciting time to join Marqeta. As we grow, your career and opportunities will grow as well.

Position Summary

The Global Partner Operations Team is responsible for developing partnerships that produce mutually beneficial results. The Partner Operations team plays a vital role in delivering our vision to the market. The key to this role will be to understand the banking landscape, payments, and the ability to align internal stakeholders. You'll be collaborating closely with the Marqeta extended team, including Business Development, Customer Success, Product, Compliance, Legal, and Tech, etc.

Marqeta is looking for a Sr. Partnership Manager who is a quick learner, who can hit the ground running to learn our Partner landscape; managing the Partner to drive efficiencies and set strategy. This individual should be a proactive thought-leader in service to our customers and internal stakeholders. We seek someone that collaborates cross-functionally to gain alignment as we focus on continual Partnership growth on a global scale. This individual needs to translate initiatives and movement across leadership levels and roles to drive progress with the relationship. We're looking for a dynamic individual who thrives in a fast-paced environment and has ability to see both immediate and big-picture.

Primary Responsibilities

This role is about optimizing Partner Operations support throughout Marqeta and driving Marqeta success with our strategic partners. This role requires a dynamic professional that is extremely detail oriented and takes initiative to engage cross-functionally. You have an opportunity for tremendous impact as we scale the business.

Partner Operations And Process

  • Lead daily relationships with key Marqeta Partner(s) including prioritizing efforts and collaborating across teams. Ability to manage overall strategic Partner initiatives with daily issues/escalations
  • Prioritize partner initiatives across the organization to align with the overall Marqeta growth strategy
  • Continuous proactive partnership management including QBR and new product initiatives
  • Cultivate strong relationships with both the Partner and internal stakeholders to build trust, progress initiatives, and provide transparency
  • Develop and drive new/improved processes
  • Manage contract negotiations, terms and pricing
  • Gather, organize and present KPI data on partners relationship status and value
  • Ensure Marqeta is staying ahead in the industry and with our competition to continue to drive revenue opportunities. This involves cross-functional collaboration with key stakeholders to unlock new verticals and Marqeta specific features

    Requirements
    • Education: Bachelor's degree or equivalent experience
    • 5-10 years Account Management or Partnership Management experience
    • 2-5 years payments experience
    • Contract and pricing negotiation experience
    • Foundation of integrity and strong character to consistently represent Marqeta's values
    • Ownership/accountability for assigned partners and initiatives
    • Ability to prioritize, manage and deliver on multiple projects; highly motivated and able to work against aggressive timelines
    • Self-driven, results-oriented with a positive outlook and a clear focus on high-quality, data-driven deliverables
    • Solid communication skills (interpersonal, verbal, presentation, written)
    • Ability to travel occasionally, less than 10%
      Perks
      • Rich suite of benefit plans; employee premiums paid 100%
      • Flexible Time Off
      • Full paid Parental Leave
      • Pet insurance
      • 401k plan with a Company match
      • Competitive pay
      • Meaningful equity
      • Monthly stipend
      • Bi-annual "Hack Week" to support and reward innovation
      • Open, transparent culture that includes All Hands meetings, Lunch-and-Learns, all-company offsites, etc.
      • Access to corporate gym membership rates, other discounts and employee perks
      • Fully stocked kitchen, catered lunches twice a week, breakfast on Fridays and more!
        As part of our dedication to the diversity of our workforce, Marqeta is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Keywords: Marqeta, Inc, Oakland , Senior Manager, Partner Operations, Executive , Oakland, California

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