Customer Success Manager
Company: Everlaw
Location: Oakland
Posted on: April 6, 2021
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Job Description:
Everlaw is seeking a Customer Success Manager that demonstrates
our company values of respect for users, process-driven growth, and
attention to detail! As a Customer Success Manager, you'll set your
own bar to build and nurture collaborative relationships with our
clients to drive strong user adoption, customer satisfaction, and
value, ensuring that they ultimately renew and grow their
relationship with us. With enthusiasm and clarity, you'll use your
product expertise to coach and educate our clients on how to best
leverage our product, troubleshoot questions related to the
platform or underlying client data, and ensure that our clients are
successful and delighted by their Everlaw experience. We are
looking for a Customer Success Manager who is passionate about
customers and the ways in which they use technology to drive
results and meet their goals. Your contribution will matter as
you'll help law firms, corporations, government agencies, and
nonprofit organizations reach their full potential with a
sophisticated and powerful platform to discover truth and promote
justice. At Everlaw, our mission is to promote justice by
illuminating truth. Our company culture is open and democratic and
we're committed to the professional growth of our team members,
offering an annual learning and development stipend and regular
check-ins with managers regarding career goals. If you're looking
for a place that values passion, integrity, thinking big, and a
desire to learn, we'd love to hear from you! Think you're missing
some of the skills and are hesitant to apply? We do not believe in
the 'perfect' candidate and encourage you to apply if you feel you
can bring value to our team.-- This is a full-time, exempt position
located onsite in Oakland, California. In your first few months,
you will
Keywords: Everlaw, Oakland , Customer Success Manager, Executive , Oakland, California
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