Legal Technology Solutions Manager
Company: Kaiser Permanente
Posted on: November 19, 2021
As a member of the Legal Operations team in the National Legal
Department for Kaiser Permanente Health Plan and Hospitals, this
position leads the department's Technology Solutions function,
plays a critical role in developing and delivering the strategic
technology priorities of the National Legal Department and drives
strategic legal operations policy, task control, compliance,
training, initiatives and change efforts related to technology
solutions across seven (7) diverse legal practice.
- Lead the Department's Technology Solutions function in
day-to-day legal department operations related to technical systems
and application ownership. Support the department's seven legal
practice groups to deeply understand and communicate regarding
complex legal processes. Recommend the best solutions to optimize
client service delivery. This includes but is not limited to:
- Management of the Legal Department's IT budgeting and funding
process for technology.
- Identify and implement advanced legal technologies utilizing
agile project planning to support legal business systems
requirements and specifications with on-time and on-budget
- Ownership of maintenance and support requirements for the legal
department's technical systems and programs, including change
requests, business testing, compliance and generation of
documentation for knowledge management, process mapping, training
- Development of process improvement initiatives as they
intersect with automation, data management and systems and focused
on continuous business improvement and contingency
- Reporting on key operational and substantive metrics for the
practice groups that will better inform decision-making, including
legal matter and work product analyses.
- Inform the department's knowledge management strategy and
advise on the systematic application of information systems and
legal technologies, including legal document management, to define,
structure, retain, share and effectively use the legal-specific
institutional knowledge of the National Legal Department.
- This position will be involved in managing a "program
management-lite" office on behalf of the Legal Operations
leadership team, including projects and initiatives for other legal
operations functions besides Technology Solutions. PMO-lite
engagement will entail governance, prioritization and resourcing of
proposed technology and technology-related projects and
initiatives, working in collaboration with designated project
stakeholders to ensure cross-functional project consistency for
Legal Operations as requested, with on-time and on-budget
The position is a member of the operations leadership team in the
National Legal Department and works closely with the Finance and
Practice Group Services function leaders who all report to the VP,
Corporate Structure & Administration. The position will interface
directly with Practice Group Relationship Managers and the Vice
Presidents of seven Practice Groups, including Litigation and PPL
(Public & Professional Liability), Health Plan & Payor Operations,
Health Care Business Law, Corporate & Commercial Law, Government
Programs and Labor & Employment. This position will also act as the
primary interface between the National Legal Department and Kaiser
Permanente's IT organization.
--- Minimum two (2) years of management experience.
--- Bachelor's degree, OR four (4) years of experience in a
directly related field.
--- High School Diploma or General Education Development (GED)
License, Certification, Registration
--- Knowledge of systems or operational environments.
--- Must be able to work in a Labor/Management Partnership
- Minimum five (5) years of legal technology management
experience and eight (8) years of legal business systems
requirements definition and analysis, legal technology project
planning, legal business user application support and relationship
management strongly preferred.
- Experience in corporate legal departments strongly
- Juris Doctorate degree, strongly preferred.
Other Additional Requirements
- Strong experience in developing, implementing, and using legal
technology solutions (e.g., e-billing, matter management, knowledge
management, contract solutions, legal hold, e-signature).
TeamConnect experience a strong plus
- Experience designing integrations with and migrating legacy
data strategies into legal management software platforms.
- Strong understanding of legal operations technology
- Demonstrated experience helping to educate attorneys,
paralegals, claims examiners and assistants on processes and
technology and maintain a virtuous feedback loop.
Primary Location: California,Oakland,Ordway Additional
Kaiser Permanente Building, 500 NE Multnomah St., Portland,Oregon,
California Service Center - Rio S.D., 8954 Rio San Diego Dr., San
Greenwood Plaza IT, 6560 Greenwood Plaza Blvd., Greenwood
Fair Oaks Manor Care, 12475 Lee Jackson Memorial Hwy.,
Fairfax,Virginia, 22033 Scheduled Weekly Hours: 40 Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM Job Schedule: Full-time Job Type:
Standard Employee Status: Regular Employee Group/Union Affiliation:
NUE-PO-01-NUE-Non Union Employee Job Level: Manager with Direct
Reports Department: National Legal Travel: No Kaiser Permanente is
an equal opportunity employer committed to a diverse and inclusive
workforce. Applicants will receive consideration for employment
without regard to race, color, religion, sex (including pregnancy),
age, sexual orientation, national origin, marital status, parental
status, ancestry, disability, gender identity, veteran status,
genetic information, other distinguishing characteristics of
diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified
applicants with arrest and/or conviction records will be considered
for employment in a manner consistent with federal and state laws,
as well as applicable local ordinances, including but not limited
to the San Francisco and Los Angeles Fair Chance Ordinances.
Keywords: Kaiser Permanente, Oakland , Legal Technology Solutions Manager, Executive , Oakland, California
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