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Case Manager-Navigator (Bi-lingual)

Company: AIDS Healthcare Foundation
Location: Oakland
Posted on: November 19, 2021

Job Description:

Amazing opportunity at WORLD!--Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?--If so, WORLD is the place for you!--Women Organized to Respond to Life-threatening Diseases (WORLD), an affiliate of AIDS Healthcare Foundation, is a diverse organization for, by, and about women living with, and at risk for, HIV/AIDS. WORLD improves the lives and health of women, girls, families and communities affected by HIV through peer-based education, wellness services, advocacy, and leadership development. We envision a world where women, girls, and families affected by HIV and AIDS have the tools, support and knowledge to live healthy and productive lives with dignity. Our vision is rooted in a commitment to human rights and wellness with the understanding that this includes freedom from violence; access to housing; quality healthcare; food security; physical, spiritual and emotional wellbeing; education and economic justice.----STILL INTERESTED? Please continue!--Essential Duties & Responsibilities Includes the Following:Other duties may be assigned.--Case Management Duties:Provides one-on-one social and emotional support to clients by understanding and utilizing SMART goals objective in developing a navigation plan with clients.Consistent with case management standards of care, performs intakes, assessment of client needs and case management of immediate and long-term needs; evaluates information necessary to determine eligibility for entitlement programs and available services.Assists clients to navigate the medical care system.Coaches clients in adherence skills.Attends and Co-Facilitates support groups.Facilitates communication with providers to identify primary care needs and assists clients in making connections with health care services and necessary follow-up.-- Participates in case management and individual supervision sessions with clients.Provides mobile clinic and drop-in service, crisis intervention and back-up to staff as needed; utilizes skills to assess mental health crises.-- Utilizes modified street outreach strategies to reach clients including mobile van clinic outreach, regular visits to client homes, on the streets, at service delivery sites including homeless shelters and single resident occupancy hotels.Maintains concise documentation and program notes in the client records accord to departmental standards using a computerized information system.

  • Assists clients in understanding and applying for public and private benefits.
  • Attends team, weekly supervision, and other meetings as assigned.--Linkage Specialist Duties:--Conducts outreach in various settings and to diverse populations in Alameda County, and other local area.Conducts phone calls to clients who are out of care or lost to care to connect them to medical services.Helps clients access services by providing referrals, accompanying to appointments, and engaging with providers.Provides non-directives information to clients about HIV, treatment, stress-reduction, and self-care strategies.Schedules client doctors' appointments and other needed appointments.Participation in Meetings/CommitteesAttends meetings as assigned.--Supervisory ResponsibilitiesThis job has no supervisory responsibilities.--QualificationsAt least 2 years Case Management and or Benefits trained to assist clients to secure benefits such as Medi-Cal, Family PAC, and PrEP. --High school degree or equivalent. --Experience in working in human services provision at community agencies, healthcare settings, and functional knowledge related to HIV/AIDS is a plus. --Familiarity with service options available to support and empower women living with HIV/AIDS. --Knowledge of harm reduction, healthy coping, and steps for networking with providers preferred. --Knowledge of criminal justice systems, substance abuse, and mental health is preferred.--Computer/Software Skills & AbilitiesTo perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Outlook, Power Point, and internet proficiency and other computer-related tasks.Other Skills & Abilities/Qualifications
  • Sensitivity to issues surrounding HIV and AIDS.
  • Ability to work as a team player.
  • Strong attention to detail.
  • Excellent interpersonal skills.
  • Able to work independently and follow established protocols.
  • Ability to work with diverse populations.
  • Sensitivity to multi-cultural and lifestyle issues.
  • Strong organizational/prioritizing skills in a rapidly changing environment.--Certificates, Licenses and Registrations
    • Valid California Driver's License in State of employment.
    • Proof of liability insurance.----We at WORLD/AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability.-- The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Keywords: AIDS Healthcare Foundation, Oakland , Case Manager-Navigator (Bi-lingual), Executive , Oakland, California

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