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Director of Engineering Operations & Technical Program Management

Company: Credit Karma
Location: Oakland
Posted on: November 22, 2021

Job Description:

Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.

  • Banking services provided by MVB Bank, Inc., Member FDIC
    We're a team of top-notch engineers, data scientists and product thinkers, and the Technical Program Management group is the glue that keeps all those interdisciplinary teams coordinated to ship a constant stream of new features into the hands of our more than 100 million members. Our TPM's make continuous improvements to team processes and programs and foster efficient collaboration across Product, Design, Front-End Engineering, Back-End Engineering, Quality Engineering, Security, Legal, Analytics, Business Development, Marketing and anyone else needed to achieve successful program.

    What You'll Do
    • You'll oversee strategic engineering projects from development through successful execution under the guidance of senior leadership and departmental heads
    • You'll assist and communicate with executives in the program management and initiative implementation
    • You'll review, design, and work on improvements to department structure, find gaps and help address them
    • You'll improve current processes and coordinate organizational procedures for optimized efficiency and productivity
    • You'll lead a team of Technical Program Managers and oversee the OKR process for a large subset of the Engineering organization
    • You'll have full ownership of ensuring the processes we have for technical project management are meeting our needs
    • You'll be an expert at overseeing operational and technical program management at an organizational level, and growing the skills and capacity of their team
      Our Ideal Candidate
      • You will have experience in a business management and computer engineering role, with a special focus on executive-level advising and interdepartmental collaboration
      • 10+ years of experience working with Engineering teams in a technology company setting.
      • 5+ years managing a team
      • Hyper-growth company experience; Can work in low structure environments
      • You will have organizational, verbal/written, presentation, facilitation experience
      • You will be collaborative, and influential in making progress across multiple partners and teams
      • Experience delivering products in an Agile environment
      • You will work with senior-level leaders and daily contacts alike
      • Bachelor's Degree or foreign equivalent in Computer Science, Electrical Engineering, Computer Engineering, or a related field to understand the processes and project dependencies when working with our engineering teams. Equivalent job experience is acceptable as well
        Equal Employment Opportunity

        Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We've worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

        Credit Karma is also proud to be an Equal Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance or similar ordinances.

        COVID-19 update: Protecting the health of our employees and the candidates interested in a career at Credit Karma is our top priority. We appreciate your understanding and being open and flexible with any changes related to our interviewing process. Moving forward, all new hires are required to be fully vaccinated against COVID-19 and to share proof of that status prior to their first day of onboarding. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Credit Karma may not be able to grant such accommodations in all cases.

        Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:
        • GDPR Privacy Policy
        • California Consumer Privacy Act (CCPA)

Keywords: Credit Karma, Oakland , Director of Engineering Operations & Technical Program Management, Executive , Oakland, California

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