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Regional Director Strategy and Operations, Medicare

Company: Kaiser Permanente
Location: Oakland
Posted on: January 10, 2022

Job Description:

Important Update: In response to the COVID-19 pandemic, Kaiser Permanente is moving to a virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories. For more information on Kaiser Permanente's response to COVID-19, visit our Resource Center . As a recognized leader in health care delivery, policy, and technology, we answer the needs of more than 11 million men, women, and children every day through the work we do. This mission begins with the passion, vision, and commitment of our leaders. Regional Director Strategy and Operations, Medicare Location: Oakland, CA Job Number: 970179 Date posted: 06/29/2021 Submit Interest Description:
Provides leadership and direction in driving and implementing a model of care program serving Medi-Care members that aligns with the organization's mission, strategies and objectives. Collaborates with medical centers for the successful adaptation, deployment and sustainability of the program.

Essential Responsibilities:

  • Leads and directs the regionwide implementation of a Medicare model of care program designed to address the needs of Medicare members, improve the quality and services for their care and ensure the appropriate utilization of services available to them. Implements strategies and plans to meet organizational goals and objectives.
  • Partners and collaborates with TPMG, KFHP, KFH and Program Office leaders on efforts towards implementing the Medicare model of care program's strategy. Identifies and works with stakeholders to execute strategy both regionwide and locally in each medical center.
  • Leads visible and complex projects focusing on performance improvement and transformation aimed at improving the quality and services provided to Medicare members. Develops, implements and evaluates effective pilots, programs, practices derived from market leading care and evidence-based research and performance outcomes.
  • Assesses and communicates project status, key business risks and vulnerabilities to senior management. Recommends appropriate action steps or interventions. Oversees implementation where appropriate. Provides visibility and identifies key drivers for all essential areas of performance. Ensures regular reporting of quantitative and qualitative data to inform deployment status and operational performance.
  • Oversees project budgets and ensures appropriate actions are taken to address budget variances and achieving year end balances.
  • Manages senior and mid level management staff including hiring, terminations and evaluating individual employee performance. Provides coaching, support and direction to to staff to ensure the achievement of goals and to meet their development needs.
    Basic Qualifications:


  • Minimum ten (10) years of experience in the health care industry, preferably in a multi-faceted health care system and multi-service provider setting.
  • Minimum of seven (7) years' management experience including project management, data management or managing analytical or professional staff.

  • Bachelor's Degree in business administration, health care administration, public health, or related field.
    License, Certification, Registration

  • N/A

    Additional Requirements:

  • Demonstrated ability to determine key business issues and develop appropriate project plans from multi-disciplinary perspectives.
  • Proficient in team building, conflict resolution, group interaction and dynamics, project management, cost effectiveness, and budget management.
  • Excellent skills in complex analytic problem solving, customer service, project management, change management, and group process.
  • Must exhibit strong process orientation, efficiency, collaboration, candor, openness, and results orientation.
  • Must possess effective interpersonal and communication skills both verbal and written.
  • Demonstrated coaching and mentoring skills, presentation skills, and must exemplify key leadership attributes.
  • Knowledge of Medicare policy and operations preferred.
  • Skilled in process improvement.
  • Ability to interpret qualitative, quantitative data.

    Preferred Qualifications:

  • Minimum of two (2) years' experience in Medicare policy and operations.
  • Master's degree in business administration, health care administration or public health.
  • Experience in a senior leadership role with Health Plan Operations preferred.
  • Experience in strategic -implementation and development of programs for members with complex needs including special needs programs and other dual populations.

    Primary Location: California,Oakland,1950 Franklin Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09-NUE-Non Union Employee Job Level: Director/Senior Director Department: Oakland Reg - 1950 Franklin - Rgnl Pres-Perfrmnce Assessmnt - 0208 Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
    Learn About Health Care & Hospital Operations Careers Our Events Connect with a member of the Kaiser Permanente team at an upcoming career or professional event. We look forward to seeing you! Sign up to receive information about opportunities that relate to your interests.

Keywords: Kaiser Permanente, Oakland , Regional Director Strategy and Operations, Medicare, Executive , Oakland, California

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