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Vice President, Digital Fraud

Company: Credit Karma
Location: Oakland
Posted on: May 12, 2022

Job Description:

Security is a core value at Credit Karma. We help millions of people better manage their credit. Safeguarding their sensitive information is essential to our continued success. From the CEO down to each engineer, everyone views security as a personal responsibility.
Credit Karma is looking for a VP to advise our rapidly expanding Fraud team. This position will report directly to our Chief Security Officer and will advise on building strategic capabilities of the fraud team to detect and prevent fraudulent activity within our rapidly growing member network.
A successful leader in this role will have superb verbal and written communication skills with an analytical approach to problem solving. The candidate must be comfortable working with ambiguity, making recommendations to senior management, and delivering results on highly demanding timelines. This role requires a meticulous attention to detail, excellent project management skills, and a desire to consistently make things better.
What you'll do:


  • Design and advise on a scalable and structure for the fraud team that maximizes the skills of the team and optimizes fraud-related processes
  • Create comprehensive fraud detection strategies and business procedures based on data and analysis that balance fraud prevention and customer experience
  • Enhance fraud systems and processes using industry-leading tools to identify high-risk activities within the member network and quickly investigate
  • Develop relationships and work with key partners across Product, Engineering, Data Analytics, Operations, Member Services and other internal teams to manage fraud risk programs
  • Build collaborative relationships with partners and agencies to exchange observations, best practices, and address fraud-related issues
  • Work with the Engineering team to build fraud solutions directly into products
  • Lead root cause analysis to identify opportunities to prevent fraudulent access to our network
  • Use deep analytics to improve existing fraud strategies that reduce false positive rates and increase fraud detection rates
  • Extract and analyze data, investigate data integrity, create metrics and perform data and portfolio analysis
  • Produce fraud metrics to show the performance of the fraud team and systems for use in management reporting
  • Support the team by being an expert on fraud and leading discussions with partners on fraud mitigation strategies
  • Build and use machine learning models for fraud detection to prioritize investigations efforts

    What's great about the role:

    • You will build and grow an inspired team in a nimble environment
    • Get ready to build new programs in a growth environment
    • This role will have an meaningful impact pioneering a new program

      Minimum Basic Requirement:

      • 15+ years of experience in banking and finance in a fraud, risk, or compliance role
      • Experience at a FinTech company in an executive role, such as Chief Risk Officer or VP Risk
      • Experience building and scaling operational teams

        Preferred Qualifications:

        • Deep understanding of financial fraud -- from ACH Fraud, Kiting, Check Fraud to Card Fraud and New Account Fraud to Anti-Money Laundering to Synthetic Identities
        • Strong organizational and process management skills.
        • Strong relationships in the banking industry and government to maintain best practices and collaborate with industry experts and professionals
        • Strong knowledge of BSA, AML, OFAC, US Patriot Act, Red Flags Rule, Reg E and related laws
        • Expert knowledge of KYC processes and implementations
        • BA/BS degree in relevant major or equivalent practical experience

          Benefits at Credit Karma:

          • Medical and Dental Coverage
          • Retirement Plan
          • Commuter Benefits
          • Wellness perks
          • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
          • Education Perks
          • Paid Gift Week in December

Keywords: Credit Karma, Oakland , Vice President, Digital Fraud, Executive , Oakland, California

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