Internal Communications Manager

Company: LaunchDarkly
Location: Oakland
Posted on: May 14, 2022

Job Description:

LaunchDarkly is looking for an Internal Communications Manager to develop and execute the company's internal communications strategy. In this newly created role, you will create, implement and lead that strategy to support our culture & values and ensure that employees are connecting to one another and our team. -
Responsibilities (who you are): -

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• The idea of creating a company-wide internal communications strategy excites you, and so does the idea of analyzing the success of that strategy to learn about its effectiveness. -
  
• This strategy will not only engage our employee base, but also maintain our team's open and transparent culture. -
  
• You have the knowledge to establish how certain messages and internal announcements are delivered to the employees to maximize reach and awareness. -
  
• You are a natural storyteller and have both experience with finding the relevant stories happening within a company, as well as the ability to amplify those stories to the broader employee base. -
  
• You have experience with and are comfortable drafting company-wide communications for executives and senior leaders. -
  
• You have the ability to prioritize several initiatives and thrive working with others across an organization, including those in PR, Analyst Relations, People & Talent and Diversity to capture and communicate the voice of our team. -
  
• You will bring the employee voice to all company-wide communications, and be the representative of the employee perspective. -
  
  Qualifications (who we are looking for): -
  
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  • You have communications experience primarily with a focus on internal/external audiences and ideally with experience in a globally distributed organization and are able to effectively communicate and reach employee populations that are both centered in one location as well as located in different time zones. -
    
  • You are skilled in the art of written and multi-channel communication, and can demonstrate the ability to tailor your message to your intended audience(s). Such communication can take the form of, but not limited to, company-wide messages on behalf of senior leadership members, internal employee campaigns and other related communication means. -
    
  • You have demonstrated the ability to successfully work and collaborate -with senior leadership teams. -
    
  • You are able to not only develop messages, but can do so in a variety of internal channels (Slack, Confluence, Email, etc.) and can create each message to fit that channel's voice but also maintain a consistent tone. -
    
  • You have superior writing, editing and proofreading skills, and can use them to flourish in an environment where work changes every day.
    
  • You are a highly organized self-starter and have a near-impeccable accuracy. -
    
    Preferred Qualifications: -
    
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    • Fluent in internal communications channels, most notably including Slack and Confluence. -
      
    • Prior experience in building internal communications programs from the ground-up.
      
      About LaunchDarkly:
      LaunchDarkly is a Feature Management Platform that serves hundreds of billions of feature flags daily to help software teams build better software, faster. Feature flagging is an industry standard methodology of wrapping a new or risky section of code or infrastructure change with a flag. Each flag can easily be turned off independent of code deployment (aka "dark launching"). LaunchDarkly has SDKs for all major web and mobile platforms. We are building a diverse team so that we can offer robust products and services. Our team culture is dynamic, friendly, and supportive. Our headquarters are in Oakland.
      At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
      Don't let the get in the way of applying! We'd love to hear from you.
      LaunchDarkly is also committed to giving back to our community and is a part of Pledge 1%, an organization that helps companies make this a priority. Through this initiative and its charitable arm, the LaunchDarkly Foundation, the company is committed to such causes as supporting education for the underserved, homelessness relief and moving towards having a net-zero carbon footprint. You can find more about the LaunchDarkly Foundation and the organizations we serve at .
      #LI-Remote

Keywords: LaunchDarkly, Oakland , Internal Communications Manager, Executive , Oakland, California