Director, Regional Billing Operations
Company: Kaiser Permanente
Location: Oakland
Posted on: June 22, 2022
Job Description:
Provides strategic direction in support of critical Revenue
Cycle initiatives and goals. Leads and manages complex Revenue
Cycle projects, working collaboratively with other leaders in
KFH/HP, TPMG, Program Office and other regions. The incumbent
develops and leads strategic initiatives and drives Revenue Cycle
operational performance and key financial metrics. Provides the
overall direction and oversight of functional area in support of
departmental initiatives and goals.
Essential Functions:
- Provides the overall direction and oversight of functional area
in support of departmental initiatives and goals. Leads the
conceptual design and development of action plans that drive
strategic initiatives. Actively monitors operational performance to
anticipate and meet the needs of leadership. Drives for changes in
work products and processes that will improve functional area
efficiencies and effectiveness. Fosters a positive and proactive
work environment, emphasizing respect for individuals, high
standards of quality, customer service, innovation and team work.
Fosters strong results orientation within functional area by
motivating staff and holding them accountable to meeting customer
needs and organizational goals. Facilitates the ongoing learning,
well-being, professional satisfaction and development of staff
through training, work assignments, increased responsibility and
mentoring.
- Serves as an expert consultant to senior leadership on major
and highly complex issues with strategic importance. Collaborates
with TPMG, Health Plan, local and regional leadership, colleagues
and subordinates to improve the level and quality of revenue cycle
decisions that have financial, legal and regulatory implications to
the organization. Works in partnership with local and regional
leaders of operating units to identify new ways to enhance
financial products and services. Partners with organizational
leaders to ensure that operations and processes remain consistent
and emulate best practices. Analyzes issues to develop
recommendations related to resource requirements in order to
achieve desired outcomes.
- Identifies opportunities for process improvement, and
implements them by engaging stakeholders throughout the
organization. Understands interrelationships among systems and
process across functional areas to redesign process, improve
efficiency, and ensure optimal results. Applies thorough
understanding of key business processes to effectively anticipate
and address the longer term implications of decisions/actions.
Provides oversight regarding the development of business cases, in
conjunction with other relevant SME's, that facilitate local or
regional revenue cycle strategies. Coordinates and implements
revenue cycle initiatives, including identifying and assembling
resources when necessary. Formulates and makes recommendations to
leadership on policies and practices relating to revenue cycle
improvements.
- Facilitates compliance with administrative/legal requirements
and governmental regulations as they relate to revenue cycle
operations. Monitors work unit compliance with internal controls
and develops remediation plans to address identified control
weaknesses. Accountable for revenue cycle data quality monitoring
and related training. Ensures all practices relating to the
acquisition and maintenance of information comply with federal,
state regulations, policies, and procedures.
Basic Qualifications:
Experience
- Minimum of eight (8) years of progressive experience in a
multi-facility health system.
- Minimum of five (5) years of experience directing Revenue Cycle
activities for a large hospital, medical group, and/or healthcare
system.
- Minimum of five (5) years of relevant management
experience.Education
- Bachelor's degree, OR four (4) years of directly related
experience.
- High School Diploma OR General Education Diploma (GED)
required.License, Certification, Registration
- N/A.
Additional Requirements:
- Proven ability to determine key business issues and
facilitate/support the development of effective action plans from
multidisciplinary perspective.
- Excellent skills in complex analytic problem solving, strategic
planning, program development, project management, change
management and group process.
- Capability to lead and influence senior leadership around
business issues.
- Demonstrated ability to manage multiple initiatives, identify
and prioritize issues to meet aggressive timelines and
organizational goals.
- Excellent written, oral and interpersonal (negotiation and
listening) communication skills are required for interacting with
all levels of health care professionals within the
organization.
- Demonstrated experience managing through influence and
collaboration with providers and executives, both inside and
outside an organization.
- Advanced proficiency in all Microsoft computer applications
(i.e. Excel, PowerPoint and Access) and other job-related networks
and software.
- Ability to function effectively in a Labor/Management
Partnership environment.
- Must be able to work in a Labor/Management Partnership
environment.
Preferred Qualifications:
- Master's degree preferred.
PrimaryLocation : California,Oakland,1800 Harrison
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:00 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-NCAL-09-NUE-Non Union
Employee
Job Level : Director/Senior Director
Job Category : Accounting, Finance & Actuarial Services
Department : Oakland Reg - 1800 Harrison - Ctr1 Prof Coding Svc &
Billing - 0208
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a
diverse and inclusive workforce. Applicants will receive
consideration for employment without regard to race, color,
religion, sex (including pregnancy), age, sexual orientation,
national origin, marital status, parental status, ancestry,
disability, gender identity, veteran status, genetic information,
other distinguishing characteristics of diversity and inclusion, or
any other protected status.
Keywords: Kaiser Permanente, Oakland , Director, Regional Billing Operations, Executive , Oakland, California
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