Catering Operations Manager
Company: SSA Group
Location: Oakland
Posted on: June 24, 2022
Job Description:
SSA Group at Oakland Zoo is looking for a talented Catering
Operations Manager to join our team!SSA: Built by family for
families, SSA activates the moments between the
experiences.Catering Operations ManagerAre YOU the perfect addition
to our team? We are looking for the following traits:
- Goal-oriented and flexible to meet the needs of the
operation.
- Demonstrates desire to help the team succeed.
- Driven by cultural attractions and the environment they
support.
- BEO management and execution of event operations experience
necessary, with dedicated focus to food setup, presentation, room
presence, and overall event flow.
- People person that is guest service oriented.
- Experience managing in a high-volume catering, fine-dining
catering, and/or equivalent banquet events.
- Basic culinary experience preferred (but training offered);
with ability to navigate multiple menu items and support food
quality, presentation, and service to the standard of service per
location.
- Leads team through active coaching and upholding standard of
service as necessary to success of the operation.
- Comfortable with managing an employee life-cycle, from hire to
retire.
- Operational oversight of full Catering Operations - inclusive
of buffet, hors d'oeuvres, plated, small to large-scale
events.
- Works directly with Catering Management Team, Executive Chef,
and/or General Manager onsite in mapping out Catering
Operations.
- Knowledge of food safety standards, quality, and
presentation.
- ServSafe or Food Handling Certification a plus.
- Strong interpersonal and communication skills, including the
ability to articulate to our client, General Manager, and HQ
personnel.
- Proven leadership skills with an understanding of the
importance of team building/development, while fostering
partnerships.
- Demonstrates financial management, merchandising, analytical,
planning, and leadership skills.
- Computer knowledge and skill level for basic office
functions.
- Exceptional problem solving/decision making skills combined
with the ability to be organized.
- Individual who brings excitement and opportunity to engage with
the team and guests.
- Responsibly geared towards presenting a clean and welcome
experience for guests through upholding sanitation
requirements.Limited positions available, PPE (face mask, gloves,
apron) will be required for all shifts, Job duties will require
individual to lift up to 15-35lbs and be on feet for long periods
of time, please discuss with interviewing manager if accommodation
is neededPlease inquire for full job descriptionPosition is
Full-Time; Position wage is hourly or salary based on location
oversight and business needSSA Group, LLC. is an equal opportunity
employer. We embrace diversity and equal opportunity through our
commitment to building a team that represents a variety of
backgrounds, perspectives, and skills. The more inclusive we are,
the better our work will be.Apply today! Who are we? SSA is built
by family, for families.Much has changed since Kevin McNicholas
founded this company in 1971, but even as our business grew,
evolved and shifted into new markets, who we are has always stayed
the same: We are a family business built on personal relationships,
always taking the long view in our approach to business. Because
we're a family business, we think generationally in how we operate,
always considering the long-term legacy and mission of our
partners. In fact, facing behemoth, impersonal competitors on all
fronts, SSA is uniquely positioned as a large company with a small
company feel that can offer more of a personal relationship. Built
by family, for families, we still are 100% independent. Our clients
love that they have a direct line to Sean or Eric or Shannon, and
that relationships still mean something to us. This personal
feeling of family permeates our entire team and can even be felt on
the front line, where our SSA team actually becomes a part of the
institution's family, too. From one generation to the next, SSA
will always be there for our partners and our people.SSA operates
with Five Pillars in mind: People, Culture, Growth, Operational
Excellence, and Social Responsibility. This job opportunity is
classified as a medium exposure risk job: include those that
require frequent and/or close contact with (i.e., within 6 feet of)
people who may be infected with SARS-CoV-2, but who are not known
or suspected COVID-19 patients. In areas without ongoing community
transmission, workers in this risk group may have frequent contact
with travelers who may return from international locations with
widespread COVID-19 transmission. In areas where there is ongoing
community transmission, workers in this category may have contact
with the general public (e.g., schools, high-population-density
work environments, some high-volume retail settings). Workers must
comply with location specific vaccination and testing requirements.
?All California Residents: By clicking the "APPLY NOW" button and
submitting your job application, you agree you have reviewed the
SSA Group California Consumer Privacy Act (CCPA) Candidate and
Employee Privacy Notice ("Notice"). The English Notice is linked
here, and the Spanish Notice is linked here. San Francisco
Residents: Pursuant to the San Francisco Fair Chance Ordinance, we
will consider for employment qualified applicants with arrest and
conviction records. Please see the "Fair Chance Ordinance - Know
Your Rights" document linked here for more information. By clicking
the "APPLY NOW" button and submitting your job application, you
agree you have reviewed the "Fair Chance Ordinance - Know Your
Rights" document.
Keywords: SSA Group, Oakland , Catering Operations Manager, Executive , Oakland, California
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