Company: Alameda Health System
Posted on: June 26, 2022
Summary Addiction Treatment Starts Here! The Highland Hospital
Bridge Program is a model low-barrier outpatient clinic for
patients with substance use disorders, featured here is the New
York Times: . We are looking for an experienced, flexible, and
dynamic leader to manage this fast growing program which serves a
critical need in our community. Make a difference in the lives of
patients and their families who are struggling with this deadly and
treatable disease.Want to know more about our program? Check out
this new article! - -DUTIES & ESSENTIAL JOB FUNCTIONS:NOTE:The
following are the duties performed by employees in this
classification, however, employees may perform other related duties
at an equivalent level. - Not all duties listed are necessarily
performed by each individual in the classification. -
- Plans, organizes and manages the operations and activities of
one or more health clinics or health programs, ensuring a strategy
for future grown in alignment with the AHS vision, mission and
strategic plan; provides financial and management expertise to
ensure that all patients receive high quality, affordable and
efficient care; responsible for the day-to-day activities related
to access, efficiency, productivity, service experience,
scheduling, billing, provider communication and quality
- Monitors expenditures and service revenues; assists in
maintaining budgetary control and meet budgeted productivity
targets; develops data collection systems and prepares regular
statistical and progress reports.
- Manages the flow of the operations -to ensure compliance,
efficiency and patient satisfaction.
- Makes regular rounds to units to evaluate status of patient
care, operation and environment of the units and staff needs;
evaluates progress of assigned areas and plans, implements and
evaluates programs to meet current and anticipated needs.
- Manages revenue cycle components related to clinic operations
to include charge reconciliation for providers and facility to meet
budget targets; presents monthly revenue reports to key staff.
- Address issues raised by providers, staff, patients and other
internal/external customers using LEAN and performance improvement
principles; builds a culture of trust and collective
- Gathers and analyzes information to determine new and ongoing
resource needs; determines objectives and formulates procedures and
protocols; monitors progress toward objectives; participates in the
development and implementation of policies, and priorities;
monitors availability and use of reference manual content.
- Directs, supervises and coaches staff daily; ensures that all
staff are operating to the top of their license and providing
high-value care to patients; develops, implements and audits
standard work throughout all units.
- Regularly evaluates staff performance and maintains a culture
of accountability; addresses any performance issues as needed.
- Meets with the medical director (dyad partner) to review clinic
performance and develop action plans to improve performance.
- Promotes patient and staff satisfaction; regularly evaluates
satisfaction survey results and addresses areas of improvement
- Responsible for hiring, ensuring adequate staffing and ongoing
timely performance evaluations and employees' professional growth;
ensures that staff understands roles and responsibilities and
maintain high performance standards.
- Performs other duties as required. -MINIMUM
QUALIFICATIONS:Required Education: Bachelor's degree is required
from an accredited college or university in Health Administration,
Public Health, Business or related field.Preferred Education:
Master's degree in Health Administration, Public Health, Business
or related field.Required Experience: Six years general supervisory
experience with increasing responsibility in hospital, medical
clinic or health program; proven track record in growing physician
practice revenues and volumes; Master's Degree in Health
Administration or related field from a recognized school may
substitute for two years management experience.
Highland General Hospital
HGH SUD MAT Grant
Keywords: Alameda Health System, Oakland , Practice Manager, Executive , Oakland, California
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