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Mental Health Program Director (Alameda County)

Company: A Better Way Inc
Location: Oakland
Posted on: June 26, 2022

Job Description:

Under the supervision of the Chief Program Officer, the Mental Health Program Director has the primary responsibility for managing the day to day operations of A Better Way's Alameda County Mental Health Program. The Mental Health Program Director will act as principal liaison to the respective programs' contractor and other external stakeholders. They will coordinate a variety of therapeutic services; oversee the referral, intake and assignment of cases; provide leadership, supervision and support to the programs, and manage all aspects of daily operations, including staffing, contract utilization and personnel issues, and site oversight.The Mental Health Program Director will work closely with the quality assurance department to ensure high standards of service and documentation. They will monitor the program budget and manage expenditures responsibly. As a member of our Senior Leadership Team, they will take an active role in strategic planning and will closely collaborate with other senior leaders to bring alive A Better Way's mission and values in all aspects of operations.
Duties and Responsibilities:

  • Direct and lead the Alameda County Mental Health Program, serving children, youth and their families
  • Manage staffing, personnel, contract fulfillment, budget utilization, services and performance of the Mental Health Program
  • Develop and maintain KPIs that reflect the activities of Alameda County Mental Health Programs
  • Provide leadership that advances A Better Way's mission to empower children and families to develop the insights, life skills, and permanent relationships that promote their social, emotional, educational and economic well- being
  • Foster a program culture that embodies A Better Way's values of Family Empowerment, Cultural Humility, Successful Outcomes; Community Collaboration, & Professional Workforce
  • Develop and maintain partnership with Alameda County
  • Attend County meetings as required

    • Directly supervise Mental Health Clinical Supervisors, and oversee the programs' respective administrative teams
    • Provide clinical supervision to mental health clinicians as needed
    • Ensure that clinical supervision is supported by a supervisory plan which identifies skills, knowledge, and attitude that are the focus for professional development
    • Maintain regular coordination with the Quality Assurance/ department, tracking, and trending of outcomes
    • Maintain and develop adequate operational controls, administrative and reporting procedures, and compliance to meet and exceed the clinical and financial goals of the program
    • Ensure that therapeutic activities include, but are not limited to, individual and family therapeutic activities that are congruent with the client's individual treatment plan
    • Ensure adherence to all procedures and protocols related to MediCal/EPSDT
    • Meet all contractual expectations; including documentation standards, timeliness of progress notes, and effective chart management
    • Ensure adherence to all regulatory guidelines, mandated reporting requirements, program/agency protocols, and A Better Way's personnel manual
    • Work in collaboration with the training department, to facilitate delivery of relevant training
    • Partner with the Facilities department to ensure the site is properly maintained
    • Performance of other duties as directed by the Chief Program Officer
      • Licensed Psychologist, Social Worker, or Marriage and Family Therapist
      • 3-5 years post licensure
      • Experience in a leadership/administrative role providing supervision and guidance to mental health programs
      • Experience and alignment with a culture of collaborative leadership
      • Ability to balance reflective and directive leadership styles
      • Strong familiarity with the child welfare/social service systems
      • Knowledge and experience providing MediCal/EPSDT-funded mental health services to children and families
      • Experienced with in-home and community-based modalities
      • Experience with Early Childhood Mental Health preferred
      • Alignment with high standards for Cultural Humility and experience working with people from diverse ethnic and socio-economic backgrounds
      • Ability to communicate with strength, kindness and authenticity to clients, families, collateral contacts an coworkers throughout A Better Way
      • Knowledge of Excel and ability to oversee many aspects of budget utilization
      • Expert understanding of mental health treatment modalities that are evidence-based, family centered, team-driven, capacity-building, and strengths-based
      • Understanding of DSM-V
      • Livescan needed to work with children, Valid California driver's license and a good driving record.
        Work EnvironmentWhile performing the duties of this job, the employee regularly works in an office setting. This position is eligible for telecommuting.
        Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.
        Position Type/Expected Hours of WorkThis is a full-time position. Offices hours of operations are usually Monday through Friday, 9 a.m. to 5:00 p.m. Evening and weekends may be required based on business needs.
        TravelLocal travel to various worksites is required.
        Work Authorization/Security ClearanceLivescan and TB screenings prior to employment.. Driving records will be examined in application of the Agency's Driver Safety Program. Compliance with Agency's vaccination policy.
        A Better Way is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: A Better Way Inc, Oakland , Mental Health Program Director (Alameda County), Executive , Oakland, California

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