Product Manager I - Support Services

Company: Delta Dental of California
Location: Oakland
Posted on: November 19, 2022

Job Description:

JOB DESCRIPTION

The Product Manager I is responsible for the detailed facilitation and technology delivery of specific business outcomes. In addition, this position manages day-to-day requirements, programs, and special features while working cross functionally, and collaboratively with go-to-market, operations, and technology counterparts.

This position will be part of the Support Services Portfolio (Legal, People, and Finance) and will be primarily responsible for runway scope and requirements definition. This position will not initially directly support a scrum team as a product owner.

RESPONSIBILITIES

• Deeply understands customers, technology, and competition, and synthesize into the operational product roadmaps driving business outcomes through technology enablement and innovation.
• Works closely with technology, and business stakeholders to craft simple, elegant, impactful experiences
• Analyzes metrics that inform the success of products
• Integrates user research studies, analytics, and market analysis into product requirements
• Participates in standups, retrospectives, design reviews, user research, and demos
• Drives the overall vision and success across technology delivery teams, including both agile scrum teams and existing systems support teams.
• Determines if iteration outcome is acceptable from functional/non-functional aspects
• Coordinates with the team to ensure a efficient & productive daily stand-up takes place (can designate a facilitator) Provides input into product backlog prioritization
• Prepares solid product definition and ensures all required artifacts are developed
  
  QUALIFICATIONS
  
  
  • BA/BS or equivalent practical experience
  • 3+ years of relevant product management experience
  • Ability to champion broad strategy to drive day-to-day execution and make meaningful decisions to drive the right results
  • Strong deductive reasoning and attention to detail
  • Strong sense of customer service to consistently and effectively addresses customer needs
  • High comfort level interacting with colleagues and with various levels of client organizations
  • Ability to multi-task and work on multiple projects in a fast-paced & dynamic environment under tight timelines, while adaptive to change
  • Ability to deal with highly sensitive and confidential information and adhere to data security and confidentiality protocols and procedures
  • Knowledge of Agile software development framework, architecture concepts, and terminology
  • Experience and/or accreditation in Scaled Agile a plus
    
    ADDITIONAL INFORMATION
    
    Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
    
    
    • Generous paid time off plus 12 holidays and your birthday off!
    • Low-cost premium medical insurance options
    • 100% paid dental and vision insurance
    • Generous 401(k) matching and flat contribution
    • Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
    • Employee LiveWell program, focusing on overall employee well-being
    • Fertility and diabetes benefits
    • Employee discount program: AT&T/Verizon, entertainment, travel, and more!
    • Culture of learning: career development and tuition reimbursement
    • Career growth: we love promoting from within
      Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
      
      #LI-Remote
      
      ABOUT THE TEAM
      
      At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we're all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.
      
      If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!
      
      To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.
      
      We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
      
      Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
      
      Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.
      
      Proof of eligibility to work in the United States must be provided if selected for hire.
      
      Delta Dental* has enacted a COVID-19 vaccination policy to protect all employees and the communities we serve due to the ongoing impacts of the COVID-19 pandemic. Accordingly, we require all employees to be fully vaccinated for COVID-19. Are you able to comply with our policy of being fully vaccinated by your start date if an offer is made or have a medical or sincerely held religious exemption for receiving a COVID-19 vaccine? Failure to comply with our policy and submit proof of compliance or receive approval for a valid medical or sincerely held religious belief exemption prior to your start date will nullify any offer of employment extended to you.
      
      *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
      
      If You Are A Current Employee Click Here To Apply

Keywords: Delta Dental of California, Oakland , Product Manager I - Support Services, Executive , Oakland, California