Real Estate Operations Manager

Company: Ponytail Team - KW
Location: Oakland
Posted on: November 19, 2022

Job Description:

AskPonytail Team is in need of high energy, positive, results-driven Operations Manager. They credit their success to being smarter, doing business differently, and creating WOW experiences. This person relishes the opportunity to build, implement, and manage multiple systems

This position will be an integral part of the team and requires precision and creativity at the same time. Not only will you handle the marketing but you will also be responsible for making sure every client has a WOW 10+ experience. Real estate is our vocation. Through this vocation, we have the ability to impact lives in a most meaningful, positive way the lives of our clients, our families, ourselves, and every person we come in touch with. In real estate, we have the awesome blessing of being invited into our clients homes at some of the most important times of their lives when theyre having babies, celebrating a new job, getting married, right-sizing after retirement, or losing a spouse. And we advise them about their most important financial asset they have. We take our vocation seriously and that is why this position's name is both marketing and client care.

Compensation:



Salary Range: $70,000-$80,000
Paid Time Off (PTO)
Stipend Benefits
Bonuses - Eligible after a 9 month period
Rapid growth potential

Responsibilities:
Project management is a large part of this position. You must loveto-do listsand managing projects.
Manage the administrative side of the Listing Process from Pre-Listing to Contract.
Handle all marketing involved within the Listing Process.
Implement and improve all systems for the Listing Process.
Implement and improve all systems for the Marketing of the listings.
Client Care make each client feel like they are the only client we have solve problems, provide service, exceed expectations.
Work closely with agents. Handle all admin tasks to ensure agents focus is only on income-generating activities.
Maintain database.
Plan and execute all client appreciation items and events.
Create and maintain an operations manual/websites/videos
Obtain client reviews and referrals using a program created and maintained by you.
Ensure compliance with standards and regulations.
Manage the brand and full marketing plan and all of its components.
Be the admin of all sales and marketing technology and systems.
Administer the CRM system.
Train new agents and employees on all relevant technology.
Develop, implement, and execute a new social media plan.

People Contacts and Interactions note most contact is via phone, email, and text:
Agents daily
Clients daily
Administrative

Qualifications:
Experience with Google Suite is a must
Social Media target campaigns marketing /google ad marketing are bonus
E-Newsletter Marketing Email Campaigns
Some Graphic Design skill is plus
Marketing skills- creation of brochures and websites.
Creation of marketing funnels.
Strong technology skills
Strong written and verbal communication skills
Exceptional organizational and project management abilities
Great ability to focus amidst chaos
Superb people skills
Servant's heart
Detail-oriented
Calm under pressure
Learning-based
Solutions-oriented
Flexibility
Self-directed
Proactive
Goal-oriented and accountable
MS Office Suite (Word, Publisher, Excel, PowerPoint), Google Drive/Calendar, Social Media
Experience with any of the following is a plus: Canva, Constant Contact, MailChimp, Slack, HubSpot, and other marketing tools, or Real Estate-related marketing tools.
Real estate license is not required but is a plus.

About Company:
With her passion for Real Estate and design, Sara started her own Real Estate development company and cutting-edge prefab construction company in 2003. Given her broad background in Sales and the Real Estate industry, Sara understands the unique real estate needs of her clients, matching people with properties for Buyers and getting top dollar for Sellers. She is exceptionally personable, and her friendly, down-to-earth style makes the process of buying or selling property easy for her clients. She is well known by her clients and in the communities, and she serves as the PONYTAIL Agent. Sara has been in the Top 1% of Agents in East Bay and the No.1 Agent in Richmond since 2017. Sara has ranked as the No.56 Agent in 2020 and 2021in California, the Top 1.5% agent nationwide this year. All results are because of Saras marketing, negotiation, and communication skills.

Keywords: Ponytail Team - KW, Oakland , Real Estate Operations Manager, Executive , Oakland, California