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College Completion Senior Manager

Company: Oakland Promise
Location: Oakland
Posted on: November 24, 2022

Job Description:

Job Title: Senior Program Manager, College CompletionReports to: Director of Oakland Promise College CompletionIdeal Start Date: ImmediatelyLocation: Downtown Oakland (In-Person/Hybrid)
Oakland PromiseOakland Promise is working to ensure that every Oakland child will graduate from high school with the expectation, skills, and resources to complete college and be successful in the career of their choice. Oakland Promise includes four programs: Brilliant Baby, Kindergarten to College (K2C), Future Centers, and College Scholarships and Completion, that provide a cradle to career continuum of college-focused support for students. Our program strategies touch the lives of children and families in early childhood (ages 0-5), elementary, middle, and high school, culminating in multi-year scholarships and support for students in college. Our goal is to dramatically increase the number of college graduates from Oakland and ensure that allstudents, regardless of background, hold a college-bound identity. Oakland Promise provides two-year and four-year college scholarships and mentoring to Oakland public high school students. We are especially interested in skilled individuals committed to social change, who want to ensure the success of students underrepresented in college, attend, and graduate and expand their life opportunities. College Completion serves over 2000 scholars in postsecondary education.
Basic Function:Under minimal supervision, the Senior Program Manager, College Completion, is responsible for working with staff, volunteers, students, parents, and other relevant persons to support Oakland Promise's College Completion program. The Senior Program Manager will manage staff and cross-collaborate within other programs to carry out the strategic plan of Oakland Promise to ensure it is addressed in all aspects of program planning and execution, ensuring Oakland students have equitable access to programs and services needed to graduate from postsecondary education.
Essential Functions:

  • Supervise a team of Oakland Promise Advisors (OP) who provide holistic and high-touch support for a caseload of Scholars and Mentors
  • Supervise and develop metrics and goals for OP Advisors. In addition, provide guidance and opportunities for growth for OP Advisors -
  • Incorporate new student management systems (Salesforce) to ensure Advisors are maintaining accurate information about Scholars, documenting Scholar engagement, managing assigned tasks and other administrative tasks
  • Develop a robust curriculum for OP Advisors related to holistic student development particularly in the areas of academic advising, financial aid, health and wellness support, and career development
  • Develop, tailor, and execute targeted 3rd year and 4th year programming focused on addressing persistence, retention and needs of Scholars
  • Experience in hiring, setting attainable metrics and supporting staff
  • Construct an environment for OP Advisors to learn, grow and perform their work with compassion and integrity
  • Identify and develop partnerships with community organizations that support the mission and vision of Oakland Promise
  • Collaborate with Co-Senior Manager, Managers and Coordinators in designing and executing student programming such as workshops, career conferences, and other college completion events -
  • Regularly analyze and evaluate Scholar's data to develop data-driven and student-centered interventions to better support Scholars
  • Construct and maintain cross-functional integrated projects with all programs within Oakland Promise
  • Strategize and collaborate with Co-Senior Manager in addressing program changes and the scaling for services of Oakland Promise
  • Capture, maintain and communicate programming impact to all stakeholders
  • Other related duties and projects as assigned
    Required Qualifications:
    • Bachelor's degree and a minimum of five years of professional experience in either college access/advising services/persistence/mentoring, or related skills
    • Minimum three years experience cultivating partnerships with community based organizations to deepen the impact of college and career readiness programming -
    • Excellent organizational skills, attention to detail, and ability to manage multiple deadlines -
    • Experience on delivering outcomes despite obstacles, seeks out challenges as opportunities to grow
    • Event planning skills, excellent interpersonal, writing skills and experience with public speaking -
    • Deep commitment to and passion for the vision of the Oakland Promise
    • Demonstrates ability to cultivate and leverage resources to achieve outcomes
    • Ability to pass a fingerprint, background check, and TB test
    • Proficient in Microsoft Word, Excel, PowerPoint, Google Suite, and Familiarity with Salesforce Database, WordPress -
    • Experience managing budgets and expense to ensure that programming remain within cost parameters
    • Some evening and weekend hours are required
      Preferred Qualifications:
      • Experience or knowledge of methods for academic advising, assessment and evaluation
      • Experience with Salesforce Database and FormAssembly is desirable
      • Direct experience working with college students, volunteers, families, and community
      • Knowledge of, and connections to, Oakland's educational climate and communities
        • Salary $80k - $89k
        • A full-time non-exempt position with medical, dental, and vision benefits
        • 401k, medical, dental, vision benefits, vacation, and sick time
          To apply: Send a single PDF (NOT a Microsoft Word document) of a resume and thoughtful cover letter to apply@oaklandpromise.org with "Senior Manager-College Completion [Your Name]" in the subject line. Please use your last name and first initial (ex: Doe_J) as the filename of your PDF containing your resume and cover letter. -
          *Your application will not be reviewed without a cover letter and resume*Failure to follow these instructions may delay the review of your application. Applications will be reviewed immediately, and candidates with the best fit will be contacted for interviews. Unfortunately, the volume of applications will prevent us from responding to all applications received.
          Non-Discrimination Policy:Oakland Promise is an equal opportunity employer. Oakland Promise is committed to - providing a work environment free of harassment, discrimination, retaliation, and - disrespectful or other unprofessional conduct based on sex (including pregnancy, - childbirth, breastfeeding or related medical conditions), sex stereotype, race, religion - (including religious dress and grooming practices), color, gender (including gender - identity, gender expression, and transgender), national origin (including language use - restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic - information, marital status, registered domestic partner status, age, sexual - orientation, military, and veteran status or any other basis protected by federal, state - or local law or ordinance or regulation. It also prohibits discrimination, harassment, - disrespectful or unprofessional conduct based on the perception that anyone has any - of those characteristics, or is associated with a person who has or is perceived as - having any of those characteristics.

Keywords: Oakland Promise, Oakland , College Completion Senior Manager, Executive , Oakland, California

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