Chief Administrative Officer
Company: John George Psychiatric Pavilion
Posted on: November 24, 2022
Role Overview Alameda Health System offers outstanding benefits
- 100% employer health plan for employees and their eligible
- Unique benefit offerings that are partially or 100% employer
- Rich and varied retirement plans and the ability to participate
in multiple plans.
- Generous paid time off plans Alameda Health System is hiring!
The CAO of Ambulatory Services manages the day-to-day facility or
area administrative and financial services for one or more AHS
campuses or areas; oversees, supervises and the following functions
on campus/area site: Ambassador to community - builds goodwill and
notoriety of hospital/area in community. Strategic planning
develops and executes the strategic plan for the site/area. Day to
day operations responsible for the executing on the day-to-day
operations at the site/area and working with leaders in a matrix
environment. Quality, Safety, Service assures that quality, safety,
and service to our patients at the site/area is best practice and
develops site scorecard to benchmark against others. Employee
engagement engages staff in activities at the site/area and creates
high employee engagement scores at site/area. Partners in a very
collaborative manner with nurse and physician site/area leaders.
Financial viability understands the site finances and works to
assure a positive bottom line. Models of care: Knows best practice
models of care in the ambulatory areas and provide consistency with
model where applicable. Dyad leadership: Collaborates with relevant
physician leaders on key decisions affecting the site/area DUTIES &
ESSENTIAL JOB FUNCTIONS: NOTE : Following are the duties performed
by employees in this classification. However, employees may perform
other related duties at an equivalent level. Not all duties listed
are necessarily performed by each individual in the
- Develops, maintains, and manages facility/area budgets and
costs through the responsible use of planning and control systems
which includes taking into consideration forecast levels of
operations, cost effective utilization of resources and realistic
financial variances; directs the preparation of budgets and fund
allocations based on cost studies; consults with department heads
in the formulation of annual and/or long-term plans, goals, and
objectives for submission to the governing authority.
- Directs and coordinates the activities of several facility/area
departments and divisions; develops operating policies and plans
new program involving delivery of new or modified services to
comply with improved methods of operation and to keep abreast of
- Interprets policies, objectives and operational procedures to
department heads; resolves issues with facility department heads
concerning such matters as staffing, HR services and utilization of
facilities, equipment and supplies.
- Maintains effective working relationships with the medical and
professional staff of AHS Facilities/areas by collaborating on
administrative activities and policy matters of mutual concern;
works in partnership with the medical staff to accomplish the
mission of AHS and its freestanding and facility-based
- Maintains quality patient care services by planning and
developing programs to ensure compliance with established county,
state and federally mandated policies and procedures, including
licensing and accreditation programs.
- Maintains the facility's/areas physical resources by planning,
maintaining, and providing necessary equipment and safe, secure,
clean facilities for consumers of health care services; recommends
improvement of facility-based and freestanding health centers and
facilities, including construction or renovation of structures and
purchase of new equipment; responsible for strategic, program,
facility, financial and operational planning.
- Manages and coordinates the development and maintenance of the
annual budgets, including justification of personnel, space
allocation, maintenance and capital improvement projects.
- Meets with members of the community, other County, State or
Federal officials on matters of mutual concern and promotes a
better understanding of facility and clinic programs and assists in
meeting community needs; provides educational opportunities to
patients, community groups, facility employees and professional
staff that promote facility and clinic goals.
- Monitors performance and effectiveness of subordinate
functional areas; directs the preparation of statistical reports
required by the COO, federal, state and county agencies and/or
licensing and accrediting agencies and associations; supervises
business affairs to ensure that funds are collected, protected and
negotiates contractual agreements for physicians' services,
consultant services and other services as required.
- Oversees the full compliance with applicable standards for the
licensure and accreditation of the assigned facility/area.
- Oversees the proper administrative control and procedures in
such areas as inventory, equipment, requisitioning and storage of
supplies, effective utilization of existing resources and forms
- Perform other duties as assigned.
- Provides effective leadership and people management to ensure a
competent and productive labor force; selects, assigns, directs and
evaluates the performance of subordinate administrative staff and
department heads; supervises, manages and instructs managers of
clinical and non-medical sections; selects, trains and supervises
subordinate Clinic and Facility Directors; recruits and interviews
professional staff for ambulatory clinics and reviews/manages
staffing for professional services at ambulatory sites; provides
annual reviews of direct reports and physician professional
- Collaborates with physician leaders in a dyad partnership model
for key decisions related to the site/area.
- Leads initiatives with a focus on health equity, diversity, and
inclusion and promotes a culture of patient-centered care. MINIMUM
QUALIFICATIONS: Required Education: Master's degree in healthcare
or business (MHA, MBA, MPH). Required Experience: Depending on the
site, 10 years experience: John George (psychiatric experience),
Highland/San Leandro/Alameda (acute care experience), Post-Acute
Services (SNF, acute rehab), Ambulatory (ambulatory/outpatient
Keywords: John George Psychiatric Pavilion, Oakland , Chief Administrative Officer, Executive , Oakland, California
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