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Chief Administrative Officer

Company: John George Psychiatric Pavilion
Location: Oakland
Posted on: November 24, 2022

Job Description:

Role Overview Alameda Health System offers outstanding benefits that include:

  • 100% employer health plan for employees and their eligible dependents
  • Unique benefit offerings that are partially or 100% employer paid
  • Rich and varied retirement plans and the ability to participate in multiple plans.
  • Generous paid time off plans Alameda Health System is hiring! The CAO of Ambulatory Services manages the day-to-day facility or area administrative and financial services for one or more AHS campuses or areas; oversees, supervises and the following functions on campus/area site: Ambassador to community - builds goodwill and notoriety of hospital/area in community. Strategic planning develops and executes the strategic plan for the site/area. Day to day operations responsible for the executing on the day-to-day operations at the site/area and working with leaders in a matrix environment. Quality, Safety, Service assures that quality, safety, and service to our patients at the site/area is best practice and develops site scorecard to benchmark against others. Employee engagement engages staff in activities at the site/area and creates high employee engagement scores at site/area. Partners in a very collaborative manner with nurse and physician site/area leaders. Financial viability understands the site finances and works to assure a positive bottom line. Models of care: Knows best practice models of care in the ambulatory areas and provide consistency with model where applicable. Dyad leadership: Collaborates with relevant physician leaders on key decisions affecting the site/area DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE : Following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.
  • Develops, maintains, and manages facility/area budgets and costs through the responsible use of planning and control systems which includes taking into consideration forecast levels of operations, cost effective utilization of resources and realistic financial variances; directs the preparation of budgets and fund allocations based on cost studies; consults with department heads in the formulation of annual and/or long-term plans, goals, and objectives for submission to the governing authority.
  • Directs and coordinates the activities of several facility/area departments and divisions; develops operating policies and plans new program involving delivery of new or modified services to comply with improved methods of operation and to keep abreast of changing requirements.
  • Interprets policies, objectives and operational procedures to department heads; resolves issues with facility department heads concerning such matters as staffing, HR services and utilization of facilities, equipment and supplies.
  • Maintains effective working relationships with the medical and professional staff of AHS Facilities/areas by collaborating on administrative activities and policy matters of mutual concern; works in partnership with the medical staff to accomplish the mission of AHS and its freestanding and facility-based clinics.
  • Maintains quality patient care services by planning and developing programs to ensure compliance with established county, state and federally mandated policies and procedures, including licensing and accreditation programs.
  • Maintains the facility's/areas physical resources by planning, maintaining, and providing necessary equipment and safe, secure, clean facilities for consumers of health care services; recommends improvement of facility-based and freestanding health centers and facilities, including construction or renovation of structures and purchase of new equipment; responsible for strategic, program, facility, financial and operational planning.
  • Manages and coordinates the development and maintenance of the annual budgets, including justification of personnel, space allocation, maintenance and capital improvement projects.
  • Meets with members of the community, other County, State or Federal officials on matters of mutual concern and promotes a better understanding of facility and clinic programs and assists in meeting community needs; provides educational opportunities to patients, community groups, facility employees and professional staff that promote facility and clinic goals.
  • Monitors performance and effectiveness of subordinate functional areas; directs the preparation of statistical reports required by the COO, federal, state and county agencies and/or licensing and accrediting agencies and associations; supervises business affairs to ensure that funds are collected, protected and negotiates contractual agreements for physicians' services, consultant services and other services as required.
  • Oversees the full compliance with applicable standards for the licensure and accreditation of the assigned facility/area.
  • Oversees the proper administrative control and procedures in such areas as inventory, equipment, requisitioning and storage of supplies, effective utilization of existing resources and forms control.
  • Perform other duties as assigned.
  • Provides effective leadership and people management to ensure a competent and productive labor force; selects, assigns, directs and evaluates the performance of subordinate administrative staff and department heads; supervises, manages and instructs managers of clinical and non-medical sections; selects, trains and supervises subordinate Clinic and Facility Directors; recruits and interviews professional staff for ambulatory clinics and reviews/manages staffing for professional services at ambulatory sites; provides annual reviews of direct reports and physician professional staff.
  • Collaborates with physician leaders in a dyad partnership model for key decisions related to the site/area.
  • Leads initiatives with a focus on health equity, diversity, and inclusion and promotes a culture of patient-centered care. MINIMUM QUALIFICATIONS: Required Education: Master's degree in healthcare or business (MHA, MBA, MPH). Required Experience: Depending on the site, 10 years experience: John George (psychiatric experience), Highland/San Leandro/Alameda (acute care experience), Post-Acute Services (SNF, acute rehab), Ambulatory (ambulatory/outpatient experience)

Keywords: John George Psychiatric Pavilion, Oakland , Chief Administrative Officer, Executive , Oakland, California

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