Assistant Store Manager - Mountain Blvd., Oakland, CA USA
Company: Save Mart
Posted on: January 24, 2023
The Save Mart Companies is one of the largest food and drug
retailers in California and Nevada. It is home to several
well-known brands in food retailing. You might have seen our
banners that include Save Mart, Lucky, Lucky California and Food
Maxx. We also have 3 distribution centers and SMART Transportation,
a trucking firm that transports dry groceries, frozen foods, ice,
and novelties to all of The Save Mart Companies stores. We are a
California owned business, headquartered in the heart of one of the
greatest agricultural areas of our nation - the San Joaquin
The Modesto community is vibrant with great traditions, educational
opportunities, and multi-cultural lifestyles. Aside from mild
weather year-round, Modesto allows for easy access to many major
tourist attractions in California. To the west lies the San
Francisco Bay Area (90-miles) and the Santa Cruz Beach (115-miles).
To the east is the famed Gold Country "Mother Lode" (50-miles) and
a little farther you can find the majestic Sierra Nevada mountain
range, Lake Tahoe (180-miles) and Yosemite National Park
Some of our competitive benefits include: exceptionally generous
benefits package (Health, Dental, Vision, Life, 401K), Life Long
Learning Educational opportunities, Employee Association
(discounted and free tuition options, contests, and support
We are currently recruiting for the position of:
Assistant Store Manager - 1963 Mountain Blvd., Oakland, CA 94611
The Assistant Store Manager (ASM) works in tandem with the Store
Manager in directing and leading all aspects of the day-to-day
store operations and is responsible for overall direction and
leadership of store-operations in collaboration with the Store
Manager. The Assistant Store Manager is responsible for and
determines final decisions on store operations in the absence of
the Store Manager. The Assistant Store Manager is responsible for
managing store conditions, product quality, and store inventory at
all times, even when the Store Manager is present.
The Assistant Store Manager is also responsible for leading and
directing the front-end and center-store operations, including
directly providing team members with work assignments, direction,
training, coaching and counseling and directing the team to meet or
exceed expected company service levels. The Assistant Store Manager
is directly responsible for achieving maximum sales and gross
profits for Center Store and Front-end operations and collaborating
with perimeter department managers to devise and implement
strategies that control labor, utilities and other operating
expenses; ensuring compliance to all related laws and company
programs; and meeting or exceeding all budgets and goals.
The Assistant Store Manager also has direct responsibility for
hiring, training and developing team members and team members' work
performance to continually exceed customer expectations to maintain
the "Customer Connection." The Assistant Store Manager also manages
and directs the in-store training program for all team members and
is responsible for the professional development of all store team
members. The Assistant Store Manager is responsible for developing
and implementing the weekly work schedules for team members to
achieve optimal labor efficiency and service.
Key Responsibilities and Accountabilities:
--- Excellent leadership/team building skills. Manages all
front-end store operations, oversees and directs team members to
meet or exceed expected service levels, oversees and directs cash
management, develops and implements staff work shift schedules and
conducts time management training for team members. Has direct
oversight of perimeter departments and team members, including
providing direction, assignments and duties, and in the Store
Manager's absence is the final decision maker on store operational
--- Oversees, evaluates, diagnoses and resolves inventory issues
with vendors and warehouses; independently evaluates
"out-of-stocks" and audits product quality to ensure "date
integrity" throughout the store and resolves any issues.
--- Supervises, directs and coaches team members in the performance
of their duties; determines and assigns appropriate work duties to
team members; completes performance reviews and provides actionable
feedback; responsible for making and participating in team member
advancement and disciplinary decisions, with recommendations being
given particular weight.
--- Manages the in-store training program. Develops and provides
subject matter content, based on years of experience, personal
observations, and their own ideas about what will improve team
member work performance and store operations.
--- Provides on-going developmental opportunities for all team
members, including individualized and group training, coaching and
directing work performance with an emphasis on advancement, and
ultimately movement toward store management.
--- Participates in all aspects of the recruiting and hiring
process, including, evaluating applicants and selecting candidates
for interviews, conducting interviews, hiring, and overseeing
training. The Assistant Store Manager will usually be the leader of
the recruitment process and will direct, coordinate and make
decisions regarding team member hiring.
--- Works in tandem with the Store Manager in all aspects of
managing a team of sales-oriented team members, including training
and directing team members to perform at levels consistent with the
objectives in the Front-End and Center Store areas.
--- Promotes effective two-way communications with customers and
all store team members; identifies areas needing improvement and
develops store specific programs and methods to drive improvement
and cultivate customer goodwill, positive staff interaction, and
promote team work and high morale.
--- Directs and assigns work to front-end and center store teams,
and provides hands-on support to direct and facilitate the
execution of store-level business strategy.
--- Drives customer focus throughout the store and assists with the
execution and support of Customer Connection programs, practices
and policies; provides customers with remarkable shopping
experiences by demonstrating, training, and holding store
associates accountable for excellent customer service; develops and
maintains a customer-focused organization by modeling and
communicating associate and customer connection behaviors
throughout the store.
--- Directly supports the achievement of storewide sales goals;
helps track and analyze sales and profitability data and makes
recommendations in support of controlling expenses, achieving
budgeted labor goals and maximizing profits.
--- Directs team member work activity in product re-calls, store
cleanliness, maintenance (e.g., janitorial services), and serves as
the store point of contact during regulatory or other inspections
(e.g., Health Department, OSHA).
--- Ensures compliance with Company sanitation, safety, security
and other policies, and directs action plans to keep the store in
compliance with legal mandates.
Hiring pay range: $70,345.00 - 101,182.00
- Requirements (Knowledge, Skills and Abilities):
--- Excellent leadership/team building skills
--- Strong communication (written and verbal)
--- Excellent interpersonal, customer service, coaching/mentoring,
--- Proven abilities in decision making, delegation and
--- Strong organization, administration and financial skills
--- Fundamental understanding of labor contracts
--- Knowledge of Store operations and financials, store hazardous
materials and food safety rules, employment law, applicable union
contractual agreement language, interviewing techniques and hiring
Education: Four-year college degree (or equivalent knowledge gained
through formal education, specialized training, or additional job
Experience: 3 years of related experience
Physical: Basic office environment: ability to sit, stand, walk,
kneel, stoop, and use stairs, reach, pull and lift objects.
--- Customer Focus
--- Quality/Quantity of Work
--- Personal/Interpersonal Skills
The Save Mart Companies is an Equal Opportunity Employer, and we
welcome resumes from individuals who will contribute to our diverse
Keywords: Save Mart, Oakland , Assistant Store Manager - Mountain Blvd., Oakland, CA USA, Executive , Oakland, California
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