Property Manager - Prosperity Place
Company: East Bay Asian Local Development Corporation
Location: Oakland
Posted on: March 13, 2023
Job Description:
-Emphasizing our historic and continuing commitment to Asian and
Pacific Islander communities, the -East Bay Asian Local Development
Corporation (EBALDC) -works with and for all the diverse
populations of the East Bay to build healthy, vibrant and safe
neighborhoods through community development. -EBALDC -is a
first-generation social enterprise founded in 1975 that has
consistently generated > 75% of our revenue from earned income.
Our businesses and programs generate revenue to support sustained
social impact. We oversee a diverse range of businesses and
programs, including real estate development, property management,
social services, and professional services, some of which are
corporate operations and others are operated as subsidiaries and
through partnerships with public and private partners. -EBALDC is
dedicated to building a culturally diverse and pluralistic
organization committed to working in multicultural communities, and
strongly encourages minorities, people of color and women to apply
for our employment opportunities. EBALDC is an equal opportunity
employer and makes employment decisions on the basis of merit,
including the applicant's ability to champion EBALDC mission,
values and organizational culture. EBALDC wants to have the best
available persons in every job. EBALDC policy prohibits unlawful
discrimination on any basis protected by federal, state or local
law or ordinance or regulation. -For more about -our
accomplishments -and -our mission, please visit: - - -East Bay
Asian Local Development Corporation (EBALDC) -is seeking a regular
full time -Property Manager -for the Prosperity Place property in
Oakland, CA.Summary:The Property Manager is primarily responsible
for the overall operation of the properties which include daily
implementation and adherence to EBALDC policies and processes,
assuring compliance with all regulatory agencies and investors,
ensuring the physical condition is maintained daily, assuring the
property's sound fiscal management, and promoting social soundness
of a property. -The Property Manager is responsible for initiating
solutions to the unique issues and challenges of the properties,
directing the work performance of site personnel, service
providers, and contractors in a manner requiring minimum
supervision from the Property Supervisor. -Key Duties and
Responsibilities:Renting Activities
- Responds to inquiries from applicants
- Shows vacant units to prospective tenants
- Maintains a waiting list, markets units, and screens applicants
for vacancies according to appropriate guidelines and policies set
forth
- Verifies all income, assets, household characteristics, and
circumstances that affect program eligibility
- Complies with regulations regarding income certifications and
other documentation
- Prepares and processes leases, security deposit agreements,
unit inspections, and forms for incoming and current residents
- Ability to solve routine problems or determine a course of
action in case of emergency
- Conducts pre-occupancy orientation for new residents
- Completes move-in and move-out procedures
- Processes evictions with assistance from Property Supervisor,
once approved -Rent Collection
- Collects rent and other monies, and ensures that all
transactions are processed and inputted accurately and completely
in the YARDI computer accounting system using procedures set forth
by EBALDC
- Issues receipts for monies collected
- Issues approved rent increases annually as directed by the
Corporate Office
- Reviews all delinquent accounts and resident receivables, and
determines necessary course of action to collect outstanding
balances in consultation and approval with the Property
Supervisor
- Serves three-day notices, when necessary -Property Maintenance
& Security
- Ensures the properties are maintained and repaired according to
standards which, in EBALDC's business judgment, are to the
long-term benefit of the properties
- Purchases supplies, equipment and services as are necessary for
operations, maintenance and repairs
- Processes and prioritizes maintenance request orders, including
basic maintenance tasks to be completed by on-site staff and
maintenance problems beyond their capabilities
- Arranges for inspections and repairs of all vacant units and
units in need of repair
- Maintains preventive maintenance schedules for the equipment
and the building
- Maintains information about basic structural data, including
the location of fire equipment, water main, sprinkler shutoff
valve, gas main, fuse box or circuit breaker, and heat
controls
- Performs a daily inspection of the property, both on the
interior and the exterior, to inspect for age and any problems in
maintenance, security, or safety
- Performs annual inspections of each unit for needed
repairs
- Performs building inspections to ensure that the common areas
are properly utilized, orderly, and secure
- Maintains a sanitary and pest-free living environment
- Conduct monthly on-site staff meetings
- Perform walk through unit inspections annually as well as
needed through the direction of the Property Supervisor with
identified stakeholders -Administration
- Maintains regular office hours and assumes primary
responsibility for resident-management relations
- Enforces lease agreements and house rules
- Ensures that any emergency that may arise on site is responded
to promptly and assigns staff, including self, to be available in
this event. -
- Supervises on-site staff; performs annual performance reviews
and makes salary recommendations to Property Supervisor; takes
disciplinary actions when necessary
- Assists residents to develop an awareness of available
community services for counseling, education, recreation and health
services
- Assists Property Supervisor in developing specifications and
obtaining bids from vendors/contractors to ensure quality work at
reasonable costs
- Monitors and supervises contracted services and vendors
- Assists Property Supervisor in determining and administering
capital improvements and replacement program
- Assists Property Supervisor in preparing and monitoring annual
operating budgets
- Manages the day-to-day administration of the property office,
including answering telephones during normal business hours;
interacting with residents in a courteous and professional manner;
sorting, distributing, opening and answering mail daily; coding
invoices daily; and handling resident inquiries and concerns. -
Ensures the office is clean and well organized, and staff are
presentable to the public.
- Conduct quarterly (or annual) meetings with residents, as
needed
- Processes and maintains all resident documents and forms
including leases, income certifications, and recertifications
timely
- Communicates all problems and resolves them or makes
recommendations to the Property Supervisor for resolution.
-Recordkeeping & Reporting
- Maintains a record of financial transactions with tenants in
Yardi
- Maintains adequate accounting records, including records for
rents and miscellaneous income, records for expenses, and petty
cash
- Provides Property Supervisor with weekly written report each
Monday, summarizing the building operations of the prior week,
which should consist of the following: a summary of the week's
move-ins, move-outs, rents past due, and actions taken; copies of
any incident reports written or correspondence to residents; and
other items as needed
- Provides Property Supervisor with a monthly building report
which should include aged delinquency, vacancy, and other pertinent
information
- Prepares all non-financial lenders reports with assistance from
Property Supervisor -Other Duties
- Provides immediate emergency services for the welfare and
safety of the tenants
- Meets with tenants for organizational, functional,
informational, and relational purposes
- Escorts authorized inspection personnel and visitors throughout
the building, when necessary
- Performs other appropriate duties as assigned
- Is available to tenants during EBALDC business hours
- Is available for reception of repairpersons and authorized
inspection personnel
- Relates to tenants' needs and communicates support services
(e.g., electrician, plumber, maintenance person)
- Maintains an office on the premises in a business-like
fashion
- Performs other activities or tasks not outlined above as
assigned by Property Supervisor to ensure the viable operation of
the property
- Participates in department, EBALDC and other staff meetings and
activities -Required Knowledge, Skills & Abilities:
- Minimum two (2) or more years prior housing property management
experience as a Property Manager, especially in tax credit or other
subsidized housing program
- Excellent administrative, organizational and written/verbal
communication skills
- Sound judgment
- Ability to work with a wide variety of personalities and deal
with them in an effective manner
- Basic bookkeeping knowledge
- Computer literate in Microsoft Word and Excel
- Skills in problem solving with staff and residents
- Ability to interact with a wide variety of people - personnel,
residents, local agencies, contractors and owner
- Ability to take initiative and think independently -Preferred
Qualifications:
- Two or more years prior housing property management experience
as a Property Manager, especially in tax credit, or other
subsidized, Supportive housing
- Two or more years prior supervisory experience
- Experience certifying tenant incomes to meet Section 8 and HUD
regulations
- Knowledge of low-income housing tax credit regulations
- Background related to tenant population of building complex
(i.e., handicapped, elderly, homeless) preferred
- Real Estate Sales License
- YARDI Software knowledge a plus -Certifications or Licenses:
- California driver's license desirable.
- Certified Tax Credit Specialist and/or Certified Occupancy
Specialist (COS) depending on property and regulatory structure -or
-attainment of within six (6) months of hire -Direction of Others:
- Maintenance Technician -Physical Demands:
- Approximately 40% of the job is done sitting, 30% standing and
30% walking
- Frequently walks, stoops, bends, squats (to retrieve files or
pick up debris); climbs stairs, walks on uneven ground, lifts items
less than 15 pounds, and reaches at, below, or above shoulder
level
- Frequent face-to-face interactions with
residents/staff/visitors and must speak clearly and articulate with
extreme accuracy to give directions, talk on the phone, etc.
- Occasionally may lift items 16-50 pounds, push items 20 pounds,
climb ladders, kneel, twist, or grasp/pull/carry/push equipment
such as janitorial carts, vacuums, brooms, or mops. Must
occasionally withstand heights up to the number of stories in the
building
- Must be able to independently get to all areas of the property
(including roof) - -Salary Range:$41,933.00 to $57,117.00 annually
(plus On-Site On-Call Manager position requirement)$55,000.00 to
$66,000.00 annually (not living on-site) -Benefits and Other
Information:EBALDC offers excellent benefit. EBALDC pays up to 100%
of employee premiums and 60% of dependent premiums for Medical,
Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA
Paid Sick Leave, Holidays and Wellness Days off for all eligible
employees. -**All candidates will be subject to a background check
and COVID-19 Vaccination is required as a condition of employment**
-Please NO PHONE CALLS! -EBALDC is an EOE/AA EmployerPowered by
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Keywords: East Bay Asian Local Development Corporation, Oakland , Property Manager - Prosperity Place, Executive , Oakland, California
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