Title: IT Infrastructure & Security Manager

Company: Greenleaf Hospitality
Location: Palo Alto
Posted on: June 1, 2025

Job Description:

OverviewAbout the RoleWe're looking for a hands-onIT Infrastructure and Security Managerwho is ready to lead from the front. This is a unique opportunity for a mid- to senior-level engineer with deep technical expertise-particularly inJuniper,Ruckus, andPalo Altotechnologies-to take on a player-coach role. You'll manage and mentor a small team (2-3 direct reports) while remaining actively involved in the planning, building, and securing of our infrastructure.If you're a technically skilled professional ready to take your first step into management or further develop your leadership skills in a supportive environment, we'd love to meet you.Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You'll have the opportunity to work with a team that is fun, high-energy, and passionate about Hospitality
• You'll have the opportunity to work with a technology team that is fun, high-energy, and passionate about using innovative technology to improve our business
• You will utilize your skills and experience with a company that is dedicated to excellenceResponsibilitiesKey ResponsibilitiesMay include, but not limited to:
  • Lead and Mentor: Manage a small team of infrastructure professionals, providing guidance, support, and technical direction.
  • Hands-On Engineering: Design, implement, and maintain networking, server, and security systems-primarily working withJuniper networking gear,Ruckus wireless infrastructure, andPalo Alto firewalls.
  • Infrastructure Strategy: Collaborate with senior leadership to define infrastructure roadmaps and support business growth and resilience goals.
  • Security Oversight: Own and maintain core infrastructure security practices, including firewalls, access controls, network segmentation, and endpoint protection.
  • Monitoring and Incident Response: Oversee monitoring tools, respond to incidents, and lead root cause analysis efforts to drive continuous improvement.
  • Documentation & Standards: Ensure system documentation is up to date and that best practices and policies are enforced across the infrastructure footprint.
  • Vendor & Project Management: Manage relationships with key technology vendors, and lead or contribute to infrastructure-related projects.QualificationsWhat You Need for this Position
    • Required:
      • 5+ years of hands-on experience in IT infrastructure, network engineering, or systems administration.
      • Strong working knowledge ofJunipernetworking equipment,Ruckuswireless networks, andPalo Altofirewall management and configuration.
      • Experience managing or mentoring junior engineers (formal team management experience is a plus but not required).
      • Solid understanding of network security principles, firewalls, VPNs, and endpoint protection.
      • Proficiency with Windows and/or Linux server environments, virtualization (e.g., VMware or Hyper-V), and monitoring tools.
      • Excellent troubleshooting, documentation, and communication skills.Preferred:
        • Certifications such as JNCIS, JNCIP, PCNSE, CWNA, or equivalent.
        • Experience with cloud networking, SD-WAN, and modern enterprise Wi-Fi deployments.
        • Background working in environments that emphasize uptime, security, and customer service.What's in it for You
          • Annual bonus opportunity
          • Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
          • 401K with 100% match up to 3% and 50% match upfor the next 2%
          • Medical/Dental/Vision/Disability/Life Insurance
          • Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
          • Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
          • 10% discount on GHG outlets
          • (1) shift meal provided per day
          • Monthly cell phone stipends
          • Annual leadership classes and trainings
          • Parental Leave Program
          • Flexible work schedule
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Keywords: Greenleaf Hospitality, Oakland , Title: IT Infrastructure & Security Manager, Executive , Palo Alto, California