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Kitchen Manager

Company: Port Kitchens, LLC
Location: Oakland
Posted on: March 16, 2019

Job Description:

KITCHEN ASSISTANT MANAGER1 JOB SUMMARYInvolves in the organization and maintenance of the business operations of the kitchen, including but not limited to the following functions: Office Administration, Sales, Member Relations, Facility Management, Marketing, Fiscal Duties. 2 SCOPEProvides immediate supervision of the kitchen during working hours. A portion of time may be spent trouble shooting and maintain the community environment within the kitchen; however, business operational activities must constitute a primary part of the job. 3 KEY RESPONSIBILITIESOFFICE ADMINISTRATION - 50%Track member kitchen use daily (Review & process video footage against member log sheets, etc.) Communicate with kitchen members via email, newsletter & slack (events, opportunities, cleanings, etc.) Maintain member documents (Kitchen Agreements, Applications, CC Forms, Health Permits, Insurance, etc.) Maintain Kitchen Inventories (Supplies, Pantry, and Refrigeration) Reporting of monthly member usage for billing by the owner. Manage vendor services (Waste Management, California Waste Solutions, PureForce, Mission Linen, Sysco, etc.) Maintain vendor documents (Invoices, Communication & Contact Information) SALES & MEMBER RELATIONS - 40%Coordinate and lead kitchen tours for prospective membersOn-Board New Members (Required Docs, Schedule & Lead Orientations, Issue Access Cards & Keys)Develop & maintain prospective member email list & Develop client relationsMaintain kitchen member information (Company descriptions, logos, photos, etc.) FACILITY MANAGEMENT - 10%Inspection and upkeep of kitchen & equipment (Equipment, Sinks, Refrigeration, Light Bulbs, Supplies, etc.)Coordinate weekly kitchen cleaning needs with kitchen porter & cleaners to maintain overall cleanliness. Maintain Trash & Compost (Put containers out for service & return to storage area, Keep trash room organized) Oversee Dish Pit (Communicate with members to clean & return shared items, organize area at end of shift)Manage Towel Inventory with Mission Linen (adjust quantities as needed, monitor use and supply) Manage Dish Machine (schedule service of machine as required, replace chemicals and order restock) 4 KNOWLEDGE AND SKILLS-- Working knowledge in commercial kitchen and inventory practices & procedures-- Requires skills in verbal and written communication in the English language, active listening, flexibility with change, critical thinking, multi-tasking and time management.-- Skills in decision-making, problem solving and interpersonal communications.-- Skills in implementing and monitoring customer service standards.-- Intermediate computer applications skills. (Google Docs, Excel, Photoshop/Publishing Software-- Ability to be resourceful and take initiative 5 EDUCATION AND TRAININGEducation/Training-- 4 Year Degree. Preferably in Management, Hospitality or related field. -- 3-5 years of experience in catering production &/or kitchen management -- Experience in commercial kitchens/culinary industry preferred Licenses or certifications-- ServeSafe Manager Level Certification (required)-- Valid State Driver's License / Identification Card (required) 6 PROBLEM SOLVINGCommon problems solved by the employee-- Resolve and trouble shoot facility issues (Equipment, Freight Elevator, Bldg. Access, Trash Area)-- Monitor Stock Supplies (Cleaning, First Aid, Consumables.)-- Enforce Cleaning Standards with Members-- Resolve and trouble shoot client and vendor relationships Less frequent and more complex problems solved by the employee-- Freight Elevator not working or completely down - inform owner and control desk immediately-- Kitchen Equipment Failure (Equipment and refrigeration) - inform owner, contact appropriate service vendor, communicate failure and status of repairs-- Access Issues - Communicate with member, coordinate fix with Port Community Managers-- Walk-In / Freezer Issues - inform owner and contact appropriate service vendor, alert all members & keep everyone updated.-- Stolen or Missing Items - inform owner, review footage and identify culprits. Problems/situations that are referred or escalated to the owner:-- Disagreements with Kitchen Members, Vendors -- Billing Issues -- Broken or Missing Equipment -- Building Management disputes & messages -- Equipment Failure 7 SUPERVISIONMark Dessert - CEO/Co-Owner 8 COMPENSATION-- Compensation commensurate with experience. PORT KITCHENS, LLC (PK) is a coworking commercial kitchen space located along side one of downtown Oakland's hidden gems, the Kaiser Center Rooftop Garden, a 3.5 acre garden park featuring a reflecting pond with fountains, a wooden bridge, expansive lawns, mature trees and ample seating and hardscape for community events. Port Kitchens is more than just a kitchen, it's a community with monthly events and opportunities, space for meetings and a venue that is available to host events large and small or your next big culinary experience. KITCHEN Our kitchen is designed to help food businesses looking to expand their production and take their business to the next level with 2,500 sqft of commercial production space and is open to food entrepreneurs of Oakland and the greater Bay Area. We offer an array of equipment and space for artisans and food crafters to produce, store and collaborate in a shared environment. The kitchen boasts 15 large worktables, 2 Walk-In Refrigerators, 1 Walk-In Freezer, 2 Pantry Rooms and a Large Ground Floor Storage Cage. Our facility also has a two-bay loading dock available 24/7 for our member's convenience to load and unload as well as an attached parking garage that is open from 6am-Midnight M-F. VENUE Our venue surrounds the kitchen with 12,500 sqft of newly renovated event space that can support up to 768 guests. The interior offers 4,500 sqft of premier dining looking onto the Roof Garden as well as a Vintage Bar and Lounge. The terrace offers 8,000 sqft of outdoor space overlooking beautiful Lake Merritt. Our rooftop terrace comes with outdoor Dining Tables, Lounge Seating, Tiki Bar, Gas BBQ Grill & Bar and Planter Boxes for our artisans to grow their own food. Our kitchen members also have convenient access to use the venue for client tastings either inside at our private booths or outside at our Bar & Grill Area. Our venue is your venue. COWORKING COMMUNITY Kitchen members also have access to the greater coworking community of The Port Workspaces (The Port). Each membership comes with 4 Days of Coworking per month and provides a place to get your office work done via luxurious caf-- spaces, private offices, and conference rooms. The Port also provides the added amenities of high-speed internet, printing, copiers and free coffee, tea beer and Kombucha on tap!

Keywords: Port Kitchens, LLC, Oakland , Kitchen Manager, Executive , Oakland, California

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