Chief Monitoring Evaluation & Learning Officer
Company: Healthcare/Hospitals/Clinics, Oakland, CA
Posted on: March 16, 2019
The Chief Monitoring, Evaluation and Learning Officer represents a senior leadership role in our commitment to continuous and responsive program improvement and will oversee all monitoring, evaluating and learning for the organization. Reporting to the Co-Founder, the Chief Monitoring, Evaluation and Learning Officer will leverage their skills in managing a team as well as in evaluation, analysis, and data management in order to define and measure the results of Company’s work. The ideal candidate will combine strong management skills and rigorous quantitative expertise with an ability to summarize complex data and tell a story. The Chief Monitoring, Evaluation and Learning Officer will also ensure that results and learnings are used to improve Company’s organizational strategies so that we can better achieve our mission. They will help foster an organizational culture and approach to data that emphasizes learning and continuous improvement. Essential Responsibilities and Tasks Lead and support program evaluation and formative research activities to drive strategy and determine impact of outcome-focused initiatives. With cross-functional stakeholders, develop strategies for outcomes assessment for mission initiatives across the organization. Lead the design of project impact evaluations and manage external agencies contracted for evaluation. Lead the implementation of outcomes strategies, including development of processes, instruments, and systems for measuring the reach and impact of our program initiatives. Supervise necessary data collection, analyze results and communicate findings on the impact of Company USA’s work to both internal and external audiences for the purposes of learning, recruitment of health centers, and fundraising. Ensure that necessary data is collected from health centers and patients. This position is ultimately responsible for managing the data collection, often leading those who collect data including We are always seeking better and faster ways to collect data, in particular ways that would place less burden on health center staff. We start by imagining the ideal and then finding ways to make it possible Manage relationship with external evaluation firms conducting the evaluation of Company USA’s statewide initiative in Delaware as well as the evaluations soon to be launched in, Washington and Massachusetts Manage a locally based MEL team of five employees in Oakland, CA Develop and execute a strategic evidence plan Manage MEL advisory committees both for national work and state specific MEL activities Manage ongoing internal monitoring and evaluation for health centers that Company has worked with outside of Delaware, Washington and Massachusetts Work collaboratively with Company’s executive directors, trainers and implementation coaches to enhance the impact of our work With help from designers and copy editors, produce reports that communicate findings on Company’s work in clear, well designed and visually appealing formats Enhance and manage Company’s internal and external dashboards which summarize key evaluation data Other duties as assigned. Key Results Successfully manage independent evaluations for Company’s work in Washington, Massachusetts and additional states over time. The Washington evaluation will launch in 2018 Obtain data that measure the extent to which Company has been successful on a population level in Delaware, Washington, Massachusetts and additional states over time Maintain and improve a robust monitoring system that provides monthly data at the agency or health systems level enabling Company to track which agencies are succeeding early and which need more help. This includes gathering baseline data from 2017 on a first cohort of healthcare agencies in Washington by December 31, 2018 Establish and continuously improve data systems that make it possible for Company to learn in real time which parts of the intervention are more or less successful. This enables the organization to iterate an ever improving intervention Required Education, Experience, Knowledge, Skills and Ability Master’s degree or equivalent in related field such as public health, economics, demography, sociology or business administration, PhD is highly valued 12+ years of experience in a monitoring or evaluation focused role coupled with solid experience managing a team Expertise in evaluation design, best practices and evaluation methodologies, ideally as they relate to social services or healthcare data Strong methodological and analytical skills, with a proven track record of supporting program evaluations and/or primary research studies from project inception through post-analysis, as well as a willingness to learn. Strong team management experience and demonstrated ability to juggle many projects while meeting deadlines Expertise in both quantitative and qualitative analysis methods Excellent analytical skills with a demonstrated ability to translate complex data into actionable recommendations Familiarity with implementing and/or effectively utilizing a monitoring and evaluation database system within an organization Ability to summarize and communicate complex information to a variety of stakeholders in a manner that is clear and concise Ability to be bravely imaginative and think of multiple creative ways to evaluate an intervention or respond to the information needs of a target audience Ability to present findings both verbally and in writing; solid presentation skills Awareness of the latest trends and industry practices in data collection, evaluation, and reporting Openness to feedback as a learning opportunity Ability to effectively deliver both positive and constructive feedback to staff and peers Commitment to outcomes and impact, not just effort and process An entrepreneurial impatience to collect data in faster and in better ways Ability to travel up to 10% of the time Valued and Non-Essential Education, Experience, Knowledge, Skills and Ability Experience in reproductive health Knowledge of publicly available and private data sets related to contraception or community health centers including the UDS, PRAMS, FPAR, and others Proficiency with Excel, statistical software (e.g., Tableau, STATA, SAS, SPSS) and survey software and analysis tools Attributes Excellent interpersonal and communication skills, both written and verbal Strong people and project management skills Demonstrates top-notch internal and external customer service at all times Ability to effectively manage multiple projects simultaneously and prioritize accordingly Persistent, creative problem solver Detail-oriented, without losing sight of the big picture Demonstrated follow through. Meets stated project management expectations on-time and with quality Flexible Sense of humor
Keywords: Healthcare/Hospitals/Clinics, Oakland, CA, Oakland , Chief Monitoring Evaluation & Learning Officer, Executive , Oakland, California
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