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Studio Manager (experience required)

Company: RIDE Oakland
Location: Oakland
Posted on: May 18, 2019

Job Description:

Studio Manager - RIDE Oakland

Description

The RO Studio Manager contributes to the company's growth by efficiently managing the studio and leading the studio team. The Manager ideally has a passion for indoor-cycling and fitness, a strong skill set in customer service and facilities management, and the ability to problem solve and think quickly.
The Studio Manager will also serve as a brand manager for the business, responsible for social media content, branded retail item design, and assist with design for social posts and marketing emails.

30-40 hours per week in the studio. Hours may include:

Weekday afternoons/ evenings, four days a week
Weekend mornings/ some afternoons
Must be able to work some holidays, as needed.

QUALIFICATiONS
Superior customer service skills.
Prefer experience in marketing/social media/graphic design.
Highly organized, efficient, and able to work in fast-paced environments.
Leadership and interpersonal skills; ability to lead a team and communicate clearly.

ROLES AND RESPONSIBILITIES

CLIENT SERVICE
Provide excellent customer service to clients; inspire team to uphold same customer service standards.
Grow the RIDE Community by building relationships with clients.

FACILITIES MANAGEMENT
Take pride in the studio aesthetic by helping your team maintain the studio standard.
Manage equipment maintenance; responsible for making sure all equipment and furnishings are clean and working properly in the studio. Routine checks on all equipment.

BUSINESS DEVELOPMENT
Help implement company-wide initiatives (challenges, fundraisers) in the studio.
Manages studio email and client communication.

BRAND MANAGEMENT: MARKETING + RETAIL
Social media post planning, scheduling, designing, and implementing
Design for social media posts, website posts, marketing emails, studio posters and flyers.
Retail item design, selection, purchasing, and management.

TEAM BUILDING/STAFF MANAGEMENT
Oversee the training of all new non-instructor staff members. Collaborates with Daytime Studio Manager.
Manage instructor schedules - vacation and sub requests.
Provide in the moment feedback of team as well as regularly scheduled "check-in" sessions with individual team members.
Plan and implement inspiring quarterly team meetings that foster a desire for team and studio growth. Collaborates with Daytime Studio Manager.
Maintain an upbeat and positive work environment to support the team.

PERKS
Unlimited free drop-in fitness classes included
25% off any class packages
25% off retail items and ridebar products
super fun place to work!

Please submit a resume and cover letter describing why you would be a great fit on the RIDE O Team.

Keywords: RIDE Oakland, Oakland , Studio Manager (experience required), Executive , Oakland, California

Click here to apply!

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