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Community Health Worker - Behavioral

Company: LifeLong Medical Care
Location: Oakland
Posted on: January 8, 2021

Job Description:

Overview:LifeLong Medical Care has an exciting opportunity for a Behavioral Health Community Health Worker (BH CHW) to join our multi-disciplinary team providing primary care and behavioral health services at our TRUST Health Center in Oakland. The ideal candidate must have a commitment to providing high quality care for complex patients and interest in working in a collaborative team model of care. Under the general supervision of the Lead LCSW, the Behavioral Health (BH) Community Health Worker (CHW) is responsible for supporting the staff and patients of TRUST's Behavioral Health department staff. The BH CHW coordinates therapy and psychiatry referrals, connects patients to community resources, provides follow up support to higher needs patients, and manages the BH schedule in the Electronic Health Record.This is a full time, 40 hours/week, benefit eligible position.LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 20 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. LifeLong Medical Care is an Equal Opportunity Employer.BenefitsWe offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.Responsibilities:

  • Helps patients access appropriate community resources, including mental health crisis stabilization resources
  • Brief BH focused case management support
  • Coordinate therapy and psychiatry referrals within the clinic
  • Schedule BH appointments for patients as needed
  • Tracks patient attendance and follow up on no-shows to support and improve continuity of treatment
  • Tracks patients' progress and alerts providers to need for enhanced services
  • Track BH patients' engagement with primary care services in order to facilitate integration of care
  • Maintains BH department schedule within the Electronic Health Record with a focus on optimizing productivity
  • Track documentation requests for SSI Disability cases and coordinates with legal aid agencies to ensure paperwork is completed
  • Attend weekly clinic meetings, bimonthly TRUST Behavioral Health department meetings, and monthly agency BH CHW meetings
  • Performs other duties as assigned by the Lead LCSW/Clinic Leadership teamQualifications:
    • Demonstrated communication skills, both oral and written.
    • Able to prioritize often competing work demands and tasks from both patients and staff.
    • Able to work effectively and calmly in fast paced environment in a positive, friendly manner.
    • Demonstrated ability and sensitivity working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins. Working knowledge of community health problems including social and economic factors relating to physical health, mental health, and substance use.
    • Demonstrated ability and sensitivity to provide services to persons who are disabled, experiencing homelessness, using substances, and/or experiencing mental health symptoms.Education and Experience:
      • Bachelor's Degree and at least one year experience in a community health or mental health services setting OR a high school diploma with at least two years' experience in community health or mental health services OR a high school diploma with one year experience in community health or mental health services and completion of a CHW training program or equivalent training.
      • Experience working in a community health or mental health services program as a Community Health Worker or working for a non-profit community clinic and/or other non-profit social service organization.

Keywords: LifeLong Medical Care, Oakland , Community Health Worker - Behavioral, Healthcare , Oakland, California

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