RN / Director of Nursing Job in Pleasant Hill, California
Company: Kindred at Home
Posted on: May 11, 2022
I believe that better care begins at home. Compassionate care,
uncompromising service and clinical excellence thats what our
patients have come to expect from our clinicians. Kindred at Home,
a division of Kindred Healthcare Inc., is the nations leading
provider of comprehensive home health, hospice, and non-medical
home care services.
Kindred at Home, and its affiliates, delivers compassionate,
high-quality care to patients and clients in their homes or places
of residence, including non-medical personal assistance, skilled
nursing and rehabilitation and hospice and palliative care. Our
caregivers focus on each unique patient to deliver the appropriate
care and emotional support to our patients and their families.
The Senior Director, Personal Home Care Assistance is responsible
for managing and growing the Personal Home Care Assistance division
of Kindred at Home.
Develops, implements and leads marketing efforts.
Assumes full P&L responsibility for Personal Home Care
Assistance division and submits and manages division budgets and
Works with PHCA Branch Managers to maintain adequate staffing and
recruiting efforts to support current and future client needs.
Overall responsibility for leading the branch and the team in the
achievement of outcomes dedicated to quality care and business
Sales and Marketing responsibilities include: Markets to a minimum
of 20 referral sources per week; Participates in community events
including roundtables, charity, health, and chamber events; Calls
leads in a timely matter and follows up with all leads weekly;
Manages internal inside sales efforts; Conducts survey lead calls
and document all efforts; Rides along with Sales Manager at least
bi-monthly; Does all assessments and closes business; Uncovers new
county and state contracts; Performs at least two in-services per
month with referral sources; Completes weekly and monthly sales
reports for office; Builds revenue and maintains profit based on
office goals; Leverages relationships with clinicians in local
area; Documents all activity into applicable software system
including leads, sales calls, follow up and notes.
Builds and cultivates relationships with the community,
professional organizations, key influencers and customers/clients
to build a consistent pipeline for referrals and recruitment.
Client Communication responsibilities include: Conducts all
Supervisory visits and keep updated notes; Manages communication
with current and previous clients for holidays and birthdays;
Documents communication with family or clients in applicable
Identifies, hires and manages staff to ensure that clients receive
the highest quality of care in accordance with applicable
laws/regulations and company policies, procedures and service
Recruiting and Staff Management responsibilities include: Helps
recruit and staff in office as needed; Attends recruiting and job
fairs when applicable; Recruits from vocational schools throughout
designated area; Provides supervision and support to Personal Care
Attendants; Handles necessary employee discipline fairly and
objectively, in consultation with the Human Resources Department;
Provides thorough, objective and timely 90-day and annual staff
performance appraisals for all staff directly supervised; Makes
appropriate hiring and/or termination recommendations and notifies
the Human Resources Department of staffing needs.
Collections responsibilities include: Monitors aging report;
Recovers delinquent payments; Resolves questions, errors and
Uses effective leadership skills to motivate and support staff in
the development of a cohesive team.
Budgeting responsibilities include: Responsible for branch P & L;
Submits and manages budget and forecasts, with support from the
Provides on-call/after hours for staffing support and onboarding
Other duties as assigned.
Bachelors degree in Marketing, Business Administration or related
Minimum of 5 years general or operational management experience,
healthcare experience strongly preferred.
Minimum of 3 years successful track record in sales or sales
management experience; healthcare experience strongly
Experience managing P&L and setting and meeting budgets and
Previous management experience in a one-to-one home care setting
2-5 years of hands-on supervisory experience.
Current drivers license required.
Reliable transportation and current auto insurance required.
Keywords: Kindred at Home, Oakland , RN / Director of Nursing Job in Pleasant Hill, California, Healthcare , Oakland, California
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