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Medical Office Assistant

Company: Becton Healthcare Resources
Location: Oakland
Posted on: July 31, 2022

Job Description:

Job Description BHR is a healthcare management firm that has managed community- based clinics for over 22 years which serves largely a Medi-cal population through a recovery-based, team model that includes psychiatrists, nurse practitioners, pharmacists, therapist, case managers and medical office assistants. Outpatient Medical Clinic office seeks a full-time Medical Office Assistant for office located in downtown Oakland. Clinic located right in front of Bart station. This position works 40 hours per week. Monday - Friday 8:30am - 5pm. Must be able to work some evenings. Paid overtime offered. Must have reliable transportation for this position. Seeking front office person with superior customer service and electronic health record skills. To be consider, candidate must have: A minimum of a high school diploma, Medical office assistant certification or specialized training preferred 2 yrs office experience working in a healthcare setting OR 3 yrs solid experience without medical office assistant certification Must have above average computer skills and experience using any type of patient scheduler software Must be extremely organized Able to work in a very fast pace environment (see if they have any experience working with volumes of customers or in a large type of setting) Must be flexible (able to work last minute shifts if asked too during normal business hours and might be asked to work at another clinic for a day to cover) Bi-lingual a plus (Spanish) Must have proven customer services skills, able to work some weekends (specifically some Saturday---s and some evenings during the week up to 6pm; with paid overtime) GENERAL RESPONSIBILITIES: Responsible for providing clerical and medical office assistant support to the Physicians and Staff, and for setting up and implementing office systems to facilitate the smooth flow of the front office and lobby activities. These activities include coordinating patient referral, patient appointments and patient tracking throughout the clinic system. 1. Greet all guests and visitors that come into the clinic & over phone. (extraordinary customer service) 2. Front office tasks 3. Check eligibility and collect all patient co-payments. Post information on both within system daily. 4. Gather all charge capture sheets and reconcile daily against actual patient sign-in sheet to ensure that all charges were captured; then send over to company billing department. 5. Heavy patient scheduling and ensures all patients receive return appointments on patient scheduling system. 6. Clears messages for clinic staff, document all calls and distribute messages accordingly. 7. Assist clinicians with the weighing in of patients and blood pressure checks when requested. 8. Always keep clinical staff and office manager posted on patients that are experiencing a long waiting period in the lobby or on phone. 9. Maintain front office and patient lobby. 10. Scan up all important patient documents into electronic medical record at the beginning and/or end of each day. 11. Enter new patient information into the computer and/or updated information on clients daily. 12. Other duties as assigned by Program Office Manager. To Apply please submit the following: - Cover letter (make sure that you list your certifications) - Updated Resume POSITIONS AVAILABLE IMMEDIATELY COVID-19 considerations: All customers and staff required to wear mask daily. COVID testing required at hire and vaccination. Company Description Becton Healthcare Resources, a Healthcare Management Company of 22 years of service that manages Pathways to Wellness outpatient mental clinics located in Oakland, Union City and Pleasanton.

Keywords: Becton Healthcare Resources, Oakland , Medical Office Assistant, Healthcare , Oakland, California

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