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Clinical Program Manager

Company: First Place for Youth
Location: Oakland
Posted on: March 11, 2023

Job Description:

Want to make a difference? Want to help support young adults with their futures? Do you live in, or near, Oakland, California? Then come work for First Place for Youth!ABOUT USFirst Place for Youth is the largest provider of housing and comprehensive services for transition-age foster youth in the state of California. We're giving young people the tools, support, and opportunities they need to take control of their own lives and create the futures they want. We've built a 20+ year record of success, measured not just by the number of youth who walk through our doors, but by the outcomes they achieve.POSITION SUMMARYThe Clinical/County Program Manager is an energetic, collaborative and results-oriented leader who will supervise Master's level social work and multi-disciplinary case management staff and manage overall operations of an integrated services program including housing, employment and education, intensive case management, My First Place, for 18-24-year-old transition-age foster and former foster youth. The Manager provides leadership to a staff team of 5-8 professional and additional support staff ensuring effective, accurate program implementation, excellence in participant care, adherence to First Place for Youth policies, and efficient operations. The Manager is responsible to monitor outcomes toward achieving program and individual youth outcomes. The Manager participates on the middle management team and is responsible to coordinate with other agency departments, hire and evaluate staff teams, develop resources and implement training to ensure a well-trained high functioning team, and to provide direct oversight of all aspects of program to ensure quality and compliance. The Clinical/County Manager reports to the Director of Programs. This position requires a clinical professional whose passion for First Place's vision is matched with energetic leadership, sound judgment in the face of complex challenges, and a proven track record of successfully managing direct-service teams.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Hire, train, develop and supervise/coach a multi-disciplinary team of social work and case management staff including Youth Advocates/Social Workers and Employment and Education Specialists. Lead team members in setting personal and program-wide work goals and in maintaining accountability for goal achievement. Facilitate regular weekly program staff meetings. Conduct annual reviews of direct reports.Ensure fidelity to program model through weekly individual supervision with each staff person including routine field observations of staff. Lead or co-lead a clinical supervision group for clinical staff and staff working toward licensure, as assigned. Monitor staff effectiveness and support professional growth through review of outcome and practice data.Provide training and consultation grounded in evidence-based practice and First Place for Youth guiding principles including but not limited to trauma-informed care, positive youth development, strength based approach and motivational interviewing. With management team, implement, train, and coach staff in best practice strategies.Ensure quality of services and accuracy and timeliness of all aspects of participant records including timely submission of all utilization, fidelity and outcome data. Participate in meetings to review participant progress and utilize data to evaluate progress and consider strategies to recalibrate intervention to ensure success. Include development of team-based strategies and excellent collaboration among team members.Ensure that all My First Place staff are aligned with mission, values, and goals of First Place, capable of acting as ambassadors for the agency at all times, and focused on achieving outcomes, including integrated use of data and evaluative feedback.Provide direct intervention as needed including consultative support, crisis intervention, participation in or facilitation of meetings with youth, county workers, or others, and conflict mediation.Oversee day-to-day operations and effective functioning of assigned team; track outcomes, manage budget and grants, implement case plans for youth working in conjunction with their support team, contribute to and ensure compliance with program policy and ensure retention of youth in housing.Work closely with the Director of Programs and the Management Team to provide leadership to the organization's programs. Support on-going development and evaluation of highly effective programs and organizational systems. Collaborate to ensure that housing and support services are being effectively and cohesively delivered to all youth in the region. Contribute to the development of and ensure adherence to aggressive, measurable, and strategic operational and performance goals. Actively participate in regularly scheduled Managers meetings, agency staff meetings, and individual supervision with the Regional Director of Programs.ABOUT YOUA Master's Degree in: Social work or social welfare; Marriage, family, and child counseling; Child psychology, child development; Counseling psychology, social psychology; Clinical psychology or Educational psychology; Education with a counseling emphasis; or Equivalent Master's Degree in human services or behavioral science degree as determined by the licensing agency.Three years of full-time social work or casework employment in the field of family or child welfare services required.LCSW or MFT with two years post licensure experience preferred.2-4 years managerial experience preferred.Direct Service Experience - at least 5 years' experience working with underserved and disadvantaged youth, preferably current and former foster youth. Knowledge of which local community referral resources will best meet the needs of youth in the My First Place program.People, Project and Program Management Skills - Exemplary people management skills, and effective team leadership skills. Cross-functional collaborative capacity. Ability to either take direction or work independently as the situation requires. Strong supervisory skills and proven success supporting staff development and empowerment.Field knowledge - Understanding of social service systems, with particular emphasis on the foster care system and services for young adults and young parents.Leadership - Flexible, energetic, and outcomes-oriented self-starter who brings a creative approach to solving problems.Commitment to Cultural Competency and Diversity - Deep commitment to social justice and systems change that addresses barriers based on race, ethnicity, sexual orientation or gender identity.Strong communication Skills - Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose reports and correspondence, and present proven data in a clear and inspiring manner.Decisive Nature - Well-honed ability to independently anticipate and analyze situations, define problems and objectives, recognize viable alternatives and formulate rapid solutions, with understanding of the inherent risks and the implications of making tough decisions.Computer Skills - Proficiency with Microsoft Office applications, including MS Word, Excel, Access, PowerPoint, Project, and Outlook. Experienced with database systems.Availability - for some evening and weekend work and for travel as needed.BENEFITSFull-time position15 days of vacation time in year one12 days of sick time2 flexible holidays14 paid holidaysPaid sabbaticalPaid maternity and paternity leaveEmployee's choice of Kaiser or UCH HMO/PPOUp to 90% of premium covered by First PlaceDelta Dental Premium PPOVSP VisionRetirement opportunitiesApplicants must be authorized to work for ANY employer in the U.S., and we are unable to sponsor employment Visas now and in the future.If First Place for Youth is the organization you are looking for then apply today! Our team will be excited to meet you. Review the attached job description for position details.www.firstplaceforyouth.org PI207645758

Keywords: First Place for Youth, Oakland , Clinical Program Manager, Healthcare , Oakland, California

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