System Manager, Clinical Laboratory Operations
Company: Alameda Health System
Posted on: June 15, 2019
SUMMARY: Under general direction, the System Manager, Clinical
Laboratory Operations is directly responsible for all day to day
operations of the AHS laboratories and supervision of all staff.
Performs related duties as required. DUTIES & ESSENTIAL JOB
FUNCTIONS: NOTE: The following are the duties performed by
employees in this classification. However, employees may perform
other related duties at an equivalent level. Not all duties listed
are necessarily performed by each individual in the classification.
1. Collects and prepares System data for the laboratory Performance
Measurement Report, an ongoing quality assessment tool of the
Laboratory's overall Quality Management System. 2. Coordinates the
activities of the laboratory supervisors and lead Clinical
Laboratory Scientists (CLSs) through meetings and daily conferences
to assure timely and accurate laboratory testing. 3. Direct
oversight of Pathology support services (e.g., specimen
accessioning, clerical) to assure adequate and competent staffing
for timely pathology services. 4. Directly supervises Laboratory
Staff. 5. Directs, advocates for and drives quality processes
within all sections of the laboratory (pre-analytical, analytical
and post-analytical); responsible for overall laboratory safety
including hazardous chemicals, bio-safety practices, flammable
storage, eyewash, air quality, etc.; actively participates on
assigned AHS committees. Attends interdepartmental meetings to
represent laboratory & pathology services as needed. 6.
Investigates client complaints, revised reports and reportable
quality issues, ensuring accurate and complete responses.
Implements immediate, short-term, and long-term corrective actions.
7. Maintains quality staff by interviewing, hiring, training and
providing guidance for staff development through regular
performance evaluation and corrective counseling; schedules and
manages vacation schedules for all laboratory staff); timekeeping
system (Kronos) direct entry and reconciliation for all laboratory
staff. 8. Oversees and administers all aspects of the Clinical
Laboratory Scientist Trainee program (1 trainee annually, 9 month
practical experience through all specialty areas of the Clinical
Laboratory). 9. Oversees moderate complexity point of care testing
(POCT) performed by respiratory care practitioners,
anesthesiologists, clinical pharmacists and ED nursing
(approximately 200 individuals). Assures current competency and
successful proficiency testing performance of test personnel and
testing environment compliant with regulatory requirements. 10.
Reviews all laboratory test performance (clinical laboratory &
POCT), drives process and project management, and prepares and
submits required reports to meet established deadlines' evaluates
and recommends modifications of test methods to or introduces new
techniques, equipment or supplies for testing under the guidance of
the Administrative Director of Laboratory & Pathology services. 11.
Supervises the Point of Care Testing Coordinator for waived testing
(POCC; 1). Indirectly assures all POCT requirements for waived
testing (staff training, competency, proficiency testing,
equipment, and supplies) meet regulatory requirements (CAP, Joint
Commission) for 1200 individuals at HGH, JGPP and FH. Any
combination of education and experience that would likely provide
the required knowledge, skills and abilities as well as possession
of any required licenses or certifications is qualifying. MINIMUM
QUALIFICATIONS: Education: Master's degree in Biology, Chemistry,
or related field may substitute for one year of experience. A PhD
in Biology, Chemistry or related field may substitute for an
additional two years of experience. Minimum Experience: experience
with quality assurance and regulatory surveys (i.e., College of
American Pathologists, The Joint Commission, OSHA, AABB, California
Department of Public Health) programs and related activities.
Minimum Experience: Five years of progressively responsible work
experience, including leadership in Clinical Laboratory Science.
Required Licenses/Certifications: Valid license as a Clinical
Laboratory Technologist in the State of California.
Keywords: Alameda Health System, Oakland , System Manager, Clinical Laboratory Operations, Healthcare , Oakland, California
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