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Shift Leader

Company: Split
Location: Oakland
Posted on: June 23, 2022

Job Description:

Come thrive with us and earn a $400 signing bonus*!
The growing family of MIXT and Split restaurants is searching for a talented Shift Lead to join our team! We would love to meet you if you are passionate about food, truly care about guest satisfaction, thrive in a fast-paced environment, and have a track record of care for your team and passion for developing their skills and talents. If this sounds like you then you will fit right in our food-loving, people-centric, high-achieving culture!
Leads play an integral part in creating a positive guest experience, and a fun and safe work environment all while executing seamless business operations. Leads open and close the store, provide GMs with managerial support, and ensure a high level of service and quality are delivered each and every day by our team through the use of our tools and resources. Additionally, Leads must be prepared and able to perform the duties found in other team members' as business dictates.
What we offer:

  • $22.40+/hour! ($18/hour plus $4.40 in historically average hourly tips)
  • PPO health insurance plan + Dental/Vision Insurance
  • Paid sick leave
  • 401k with company match
  • Pre-tax spending accounts- health care, family care and commuting costs
  • Free fresh, healthy meals during your shift
  • Discounted pair of quality non-slip shoes
  • Opportunity for career advancement!
    What we're looking for:
    • Have 1-2 years experience in a supervisory role in the food service industry or equivalent
    • Strong written and verbal communication skills
    • Ability to maintain composure and professionalism at all times
    • Strong time management, organizational skills
    • High attention to detail
    • Be able to multi-task in a fast-paced environment
    • Exhibit a strong focus on quality
    • Interest in learning more about our culture and values
    • Embrace and learn new information, and incorporate feedback into personal performance
    • Perform various physical tasks during the work shift such as lifting up to 25 pounds, repetitive use of wrist and arms, and repetitive reaching, bending, and twisting
    • Ability to stand and walk for up to 8 hours a day, with intermittent breaks
    • Fully vaccinated against Covid-19
      Responsibilities:
      • Maintain an enthusiastic and positive attitude, connecting with customers, and having a sincere interest in helping resolve issues and answering questions
      • De-escalate and resolve conflicts when they arise.
      • Provide ongoing coaching and performance management
      • Ensure the proper time keeping practices are being followed by all employees
      • Ensure execution of proper cash handling procedures
      • Complete daily cash deposits and record keeping
      • Ensure overall store cleanliness and organization, end of day cleanliness, and station restocking.
      • Work with the team and Safety Ambassador to provide a safe environment for our staff and our guests
      • Communicate and direct the team on food production for the day
      • Ensure team members are following MIXT recipe and production standards and procedures, as well as adhering to state and local health codes
      • Assist General Manager and MIT/AGM with inventory management
      • Any additional duties needed and/or assigned by your Manager
        As a company, we are passionate about 4 key things: our food, our people, our customers, and our planet. We believe in serving delicious, high quality, sustainably sourced food that is convenient and supports a healthy lifestyle. We want our employees to thrive so we pay above-market wages, provide excellent benefits for all, and are focused on the development of each of our team members based on their individual goals. Our customers are at the center of all the decisions we make, and we strive to get them the food they crave quickly and conveniently. Through all that we do we also take care to make environmentally sustainable decisions, we are committed to reducing waste, sourcing sustainably, and ensuring that we are evolving as new sustainable options become available.
        The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.

        • Each newly hired Lead employee will be eligible for a $400 "signing" bonus. Eligible employees will receive 50% ($200) with their regular paycheck on the first payroll following their seventh (7th) day of employment, and the remaining 50% ($200) on the payroll following completion of ninety (90) days of employment.
          Each eligible employee must be employed in good standing and scheduled for future shifts at the time such payment becomes due from the Company in order to receive the bonus, and must be active on the dates the bonus is to be paid. An employee is not eligible if they have been previously employed by MIXT or Split.
          This signing bonus will be available for new hires made for open Lead positions at Split between April 1, 2021 and April 31, 2022 (subject to change).
          If an eligible employee is a referral from a current internal employee, the current internal employee will be eligible for any applicable referral bonus as long as all criteria are met for that referral bonus.

Keywords: Split, Oakland , Shift Leader, Hospitality & Tourism , Oakland, California

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