Director: Provider Relations and HR Business Partner
Company: Georgia Orthopaedic Society.
Posted on: April 6, 2021
Director: Provider Relations and HR Business Partner University
Medical Partners Application Attachments: Please include your
resume and up to two additional documents. Add File University
Medical Partners (UMP) formed in January 2017 by physicians
currently practicing within several separate medical groups in the
Bay Area to create a unified multi-specialty physician practice and
clinical network that will serve as an exemplar for the delivery of
high-quality health services in the Bay Area.
UMP Practitioners deliver care at clinics operated by University
Healthcare Alliance (UHA), a medical foundation affiliated with
Stanford University throughout the Bay Area.
POSITION TITLE: Director: Provider Relations and HR Business
REPORTS TO: CAO/COO Medical Group
PURPOSE STATEMENT: As a member of the UMP Management Services Team,
the Director of Provider Relations and HR Business Partner is a
director level position that is responsible for aligning business
objectives with employees and management in designated business
units. The position formulates partnerships across other
members/departments of the management services team (employment
services, compensation, performance incentives management, etc.) to
deliver value-added service to management and employees that
reflects the business objectives of the organization. This role
maintains an effective level of business literacy about the
business unit's financial position, its midrange plans, its culture
and its competition. The role reflects and supports the mission,
vision, values and philosophy of the organization which is to
deliver on the promise of Precision Health and Wellness to our
patients, their families, and the community we serve.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential duties of this
position include the following (other duties may be assigned):
--- Meets with regional/service line chiefs weekly and other
medical group leaders as appropriate.
--- Consults with front line physician leaders, providing HR
guidance when appropriate.
--- Manages and resolves complex employee relations issues.
Conducts effective, thorough and objective investigations.
--- Conducts and provides day-to-day performance management
guidance to physician site leaders (e.g., coaching, counseling,
career development, disciplinary actions).
--- Develops thorough documentation of investigations and
recommendations/resolutions to issues.
--- Conflict resolution, advising, handling leave of absence and
other leave issues.
--- Works closely with management and employees to improve work
relationships, build morale, and increase productivity and
--- Maintains in-depth knowledge of employment
requirements/guidelines related to day-to-day management of
reducing legal risks and ensuring regulatory compliance. Partners
with the legal department as needed/required.
--- Tracks all pertinent employment/labor related issues for the
medical group to resolution.
---Leadership Development and Coaching
---Analyzes trends and metrics in partnership with the rest of the
UMP management services team to develop solutions,
--programs and policies.
---Addresses workplace related COVID-19 questions and updates on
state and local rules.
---Develops and appropriately document the infrastructure for
effective management of function and associated
---Provides HR/employment, policy guidance and interpretation.
---Develops contract terms and/or notices to medical group-- ---
Develop and deliver effective leadership coaching program for
medical group leadership in addressing people related
Knowledge, Skills and Abilities:
---To perform the job successfully, an individual should
demonstrate the following competencies:
--- Subject Matter Expertise - Must have hands-on experience in
employment cases, including wrongful termination, discrimination,
and wage and hour matters in the State of California.
--- Professional Communication - Maintain confidentiality in
matters relating to patient/family and provider conduct. Maintain
professional relationships. Relay information appropriately over
telephone, E-mail, texting, and other communication devices.
Contribute to peer performance reviews as requested.
--- Teamwork -Work effectively and collaboratively with
practitioners, managers and staff members. Delegate work as needed.
Initiate problem solving and conflict resolution to foster
effective work relationships with peers.
--- Visionary Leadership - Display passion and optimism; inspire
respect and trust; mobilize others to fulfill the vision; provide
vision and inspiration to peers and staff.
--- Change Management - Help develop workable implementation plans,
communicate changes effectively. Willingness to learn new processes
related to improvement efforts. Build commitment and overcome
resistance, prepare and support those affected by change. Monitor
transition and evaluate results.
--- Leadership - Exhibit confidence in self and others; inspire and
motivate others to perform well. Effectively influence actions and
opinions of others; accept feedback from others; give appropriate
recognition to others.
--- Quality Management - Look for ways to improve and promote
quality; demonstrate accuracy and thoroughness. Assist in the
development of indicators, thresholds, study methods and data
collection as assigned. Respond to problems/opportunities to
improve care/customer service.
Experience and qualifications:
1. Bachelor's Degree in Business Management or related field
2. Must have experience as HR Business Partner for a Medical Group
or related healthcare industry/organization in the State of
California for at least 3 years
3. Excellent customer service, written and communication skills
(must provide some samples).
4. Have some organizational development and leadership training
experience and background.
5. Great attention to detail and accuracy of information.
6. Employment Lawyer background preferred
PHYSICAL DEMANDS: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing
the duties of this job, the employee is frequently required to sit.
The employee is occasionally required to stand and walk. The
employee must frequently lift and/or move up to 10 pounds and
occasionally lift and/or move up to 25 pounds. Specific vision
abilities required by this job include ability to adjust focus.
Internal Number: 1 About University Medical Partners University
Medical Partners is a California professional corporation owned and
led by physicians and other healthcare practitioners. We aim to
enhance group and individual performance through a unified and
high-quality clinician-led network.Our mission is to be the premier
medical group of choice for our patients, clinicians, and partners.
We partner with Stanford Medicine in a common vision of clinical
excellence, education, and innovation.
Keywords: Georgia Orthopaedic Society., Oakland , Director: Provider Relations and HR Business Partner, Human Resources , Oakland, California
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