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Offshore Facilitation Coordinator

Company: Genuent Global, LLC
Location: Oakland
Posted on: March 28, 2020

Job Description:

Project ManagerCoordinator for Business Unit Offshore Project (CTH in Oakland) Large Banking Company! Experience facilitating offshore departments transitions. Support the companies Controllers Tax Services (CTS) team with the facilitation of offshore administration functions, including on-boarding of offshore resources, monitoring and reporting of transition deliverables, issues escalation, remediation and more. This role will communicate across CTS teams, and with associated SMEs, project management and CTS leadership. Key Responsibilities Responsible for ensuring timely systemsapplicationsshared drive access, and associated agingmonitoringescalation Monitor status and documentation of offshore resource training (both on-site and virtual trainings) Track project deliverables as appropriate (both company and vendor deliverables) Assist with issues management resolutionsidentificationescalation Help establish and monitor service level agreements, associated calculations and reporting Work with business unit teams to ensure operating manuals are updated and meet bank policy andor CTS best-practices requirements Provide status updates and internal reporting to CTS offshore business lead and CTS project manager as appropriate Use established knowledge and experience to mitigate engagement risk without sacrificing quality. Considers all potential risks and escalate to management as appropriate. Coordinate meetings with stakeholders as appropriate Other tasks as assigned as needed Qualifications A BABS degree from a 4-year college 5+ years of applicable experience Must possess the ability to quickly establish rapport, credibility, trust, and respect throughout the organization at all levels to drive consensus with program stakeholders Ability to lead cross-functional meetings and facilitate resolution of differing views Prior offshoring experience is preferred (transitionchange managementadministration) Experience in project management or supporting project management teams is preferred Working knowledge of bank products and operations preferred Strong communication and writing skills Strong MS Office skills, with advanced MS Excel experience preferred The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Qualified candidates please apply!

Keywords: Genuent Global, LLC, Oakland , Offshore Facilitation Coordinator, IT / Software / Systems , Oakland, California

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