Senior Technical Services Director (Promotional
Company: Alameda County
Location: Oakland
Posted on: February 17, 2021
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Job Description:
Salary $75.06 - $100.22/hour; $156,124.80 - $208,457.60/year YOU
MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY FOR THIS RECRUITMENT.
This is a new promotional recruitment. The creation of this list
will terminate all previous lists for this job. This list may be
cancelled at any time without notice to candidates. APPLICATIONS
FOR THIS RECRUITMENT WILL BE ACCEPTED ONLINE ONLY. The eligible
list resulting from this examination will cancel any existing lists
for this recruitment and may last approximately one year, but can
be extended. Current employment and completion by (March 8, 2020),
of the equivalent of six months of continuous service following a
regular appointment in the Alameda County classified service
(non-classified includes the District Attorney's Office, the
Medical Center, and the Superior Court) is required for
participation in this promotional examination. A regular
appointment does not include provisional, TAP (Temporary Assignment
Pool), or STEP-UP appointments. DESCRIPTION THE INFORMATION
TECHNOLOGY DEPARTMENT The Information Technology Department (ITD)
is the central technology support for the County's agencies and
departments who serve our communities. Our more than 1.5 million
residents and countless customers around the world depend on the
services the County provides. ITD powers those services in ways
that our tech savvy constituents have come to expect; giving them
access to services when and where they need them. We are a team of
technology professionals and evangelists with a wide-range of
technological skills and diverse experiences. We provide great
customer service and high quality products. We are passionate about
our work and we are proud of the numerous awards we have won. We
are very excited about the cultural change in our department. We
are transforming the perceptions of government technology and
redefining ourselves. We are "staying ahead of the wave" by
fostering innovation, pushing the envelope, and taking risks. We
have embraced the entrepreneurial spirit of our start-up neighbors
in Silicon Valley. We are more than just technologists though. We
are also passionate about our communities. We are volunteers, food
drive donors, activists, and humanitarians who love the communities
we work and live in.--To learn--more about the department
please--CLICK HERE. THE POSITION Under general direction, to plan,
direct and manage the activities of one or a combination of the
major functions of the Information Technology Department (ITD). The
Senior Technical Services Director is responsible for overseeing
the successful delivery of all services under their assigned
section(s) from kickoff to closeout, including determining scope
details and monitoring the progress to ensure it conforms to
customer expectations and contractual agreements. Incumbents are
also responsible for the supervision and performance evaluation of
staff; coordination of subordinate activities with other senior
managers in the department, ensuring the consistency of goals,
policies, technical and administrative procedures and management
direction; and performs other related work as required. IDEAL
CANDIDATE History of providing outstanding customer service by
partnering with a variety of business clients to understand
business strategy and ensure technology solutions are prioritized
and aligned with the business need. Proven track record of
implementing technology solutions that require ingenuity,
innovation, and the application of new technology and platforms.
This role requires the ability to move easily between
infrastructure and applications projects and operations. For a
detailed listing of the duties and essential competency
requirements for this position, please--CLICK HERE . MINIMUM
QUALIFICATIONS EITHER I Experience : The equivalent of two (2)
years in the class of Technical Services Director or Infrastructure
Services Manager in the Alameda County service. OR II Experience :
The equivalent of seven (7) years of recent full-time, increasingly
responsible experience in technology services including at least
four (4) years of supervisory experience, two (2) years of which
must have been as a senior manager of a large professional staff of
engineers and analysts in a large technology environment. NOTE: The
Civil Service Commission may modify the above Minimum
Qualifications in the announcement of an examination. KNOWLEDGE AND
SKILLS NOTE: The most suitably qualified candidates will possess
the following competencies: Knowledge of:
All Alameda County employees are designated Disaster Service
Workers through state and local law. Employment with the County
requires the affirmation of a loyalty oath to this effect.
Employees are required to report to work as ordered in the event of
an emergency. EQUAL EMPLOYMENT OPPORTUNITY
Alameda County has a diverse workforce, that is representative of
the communities we serve and is proud to be an equal opportunity
employer. All aspects of employment are based on merit, competence,
performance and business need. Alameda County does not discriminate
in employment on the basis of, race, color, religion, sex
(including pregnancy and gender identity), national origin,
political affiliation, sexual orientation, marital status,
disability, genetic information, age, membership in an employee
organization, retaliation, parental status, military service, or
other non-merit factors protected under federal, state and local
law. Alameda County celebrates diversity and is committed to
creating an inclusive, and welcoming workplace environment. Click
on a link below to apply for this position: E-mail - Phone: (510)
272-6471 - 8am - 5pm M-F - Powered by
Keywords: Alameda County, Oakland , Senior Technical Services Director (Promotional, IT / Software / Systems , Oakland, California
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