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Remote Senior Telephony Engineer

Company: ServiceLink IP Holding Company, LLC
Location: Oakland
Posted on: April 10, 2021

Job Description:

A mortgage services provider is seeking a Remote Senior Telephony Engineer. Core Responsibilities of this position include:Recommending new technologies and methods to improve system efficiency and operationCreating, updating and adhering to policies and procedures that align with the strategic objectives of the organizationStreamlining and modernizing all aspects of infrastructurePosition Requirements Include: 8+ years' experience with Contact Center TechnologiesHigh School Diploma or equivalent required10+ years hands on experience in troubleshooting, performance tuning, and problem resolutionAbility to negotiate IT Telephony priorities and release with business stakeholders and engineeringMinimum of 10+ years direct experience with VoIP administration and maintenance, supporting mid-sized company with 75+ million revenueExperience with PureConnect APIs and SDKs

Keywords: ServiceLink IP Holding Company, LLC, Oakland , Remote Senior Telephony Engineer, IT / Software / Systems , Oakland, California

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