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Technical Helper

Company: Belmond
Location: Oakland
Posted on: April 10, 2021

Job Description:

The Technical Helper is responsible for providing assistance to Service Technicians on repair calls and shuttling necessary parts and supplies for service repair completion.

Job Duties/Responsibilities

  • Rides with or meets Technician at designated location to assist on service call
  • Follows directions provided by Service Technician to assist in completing product repair, including, but not limited to assistance in
    lifting, handling of tools, etc.
    • Shuttles parts and supplies to Technician when applicable
    • Performs other duties as assigned
      Required Skills
      • Ability to aid physically the Service Technician in the handling of appliances or equipment to be repaired
      • Ability to work variable and flexible hours, including overtime as needed
      • Ability to handle stressful situations, and to work in a fast paced environment
      • Ability to apply appropriate safety procedures and equipment to protect Company and customer assets
      • Ability to communicate effectively with the Service Technician and customer
      • Ability to read and utilize reports as needed
      • Ability to read, write, and speak English
      • Ability to follow Quality Management System (QMS) process guidelines
      • Ability to maintain regular and consistent attendance
      • Ability to work well with others in a team environment to deliver high performance results
      • Outstanding customer service skills
      • Open to change, with the ability to implement change quickly and effectively
      • Ability to convey a positive image of the Company in all actions and behaviors
      • Excellent communication skills
      • Good listening skills
        Preferred Skills
        • Mechanical aptitude
          Requirements

          18 years of age or older

Keywords: Belmond, Oakland , Technical Helper, IT / Software / Systems , Oakland, California

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