Technical Curriculum Developer

Company: LaunchDarkly
Location: Oakland
Posted on: May 12, 2022

Job Description:

LaunchDarkly is a rapidly growing software company with a strong mission and vision carried out by an experienced and diverse team of employees. Our goal is to help teams build better software, faster. You'll join a small team from companies like Atlassian, Intercom, and GitHub, and you'll have an immediate impact on our product and customers. We are hiring a Technical Curriculum Developer for our Professional Services team and are looking for a creative and innovation professional who can drive strategic projects across EMEA and North America.
By joining LaunchDarkly, you will work with software development teams at some of the most advanced companies across industries, including Technology, Finance & Insurance, Pharmaceuticals & Life Science, Entertainment, and more.
Responsibilities:

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  Design, build, and maintain high-quality online courses, learning paths, live trainings, and various enablement materials to help our customers, partners, and team members implement and use feature management and the LaunchDarkly platform.
  
  
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  Collect requirements and create curricula based on a blend of company strategy, team priorities, feedback from internal stakeholders, and input from customers.
  
  
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  Partner with various teams around LaunchDarkly to incorporate training offerings into our documentation, in-app support platform, marketing campaigns, customer success programs, and more.
  
  
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  Establish and monitor activity and effectiveness metrics of training initiatives, making adjustments and iterating regularly to improve impact.
  
  
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  Design, build, and maintain high-quality online courses, learning paths, live training, and various enablement materials to help our customers, partners, and team members implement and use feature management and the LaunchDarkly platform.
  
  
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  Collect requirements and create curricula based on a blend of company strategy, team priorities, feedback from internal stakeholders, and input from customers.
  
  
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  Partner with various teams around LaunchDarkly to incorporate training offerings into our documentation, in-app support platform, marketing campaigns, customer success programs, and more.
  
  
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  Establish and monitor activity and effectiveness metrics of training initiatives, making adjustments and iterating regularly to improve impact.
  
  
  Preferred Qualifications:
  
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    DevOps, Continuous Integration, and Continuous Delivery
    
    
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    Linux, Docker, and Virtual Machines.
    
    
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    APIs and related technology
    
    
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    Software development lifecycle
    
    
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    Directory systems (LDAP, Active Directory, Azure)
    
    
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    Software-as-a-Service, cloud-based solutions
    
    
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    Identity management systems (SailPoint, Okta, PingFederate), role-based access control (RBAC), or other identity and access management technologies
    
    
    Education:
    
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    • BS or MA in Instructional Design (or similar) with a computer software background; or BS or MA in Computer Science (or similar) with an instructional design background; or equivalent experience.
      
      About LaunchDarkly:
      LaunchDarkly is a Feature Management Platform that serves hundreds of billions of feature flags daily to help software teams build better software, faster. Feature flagging is an industry standard methodology of wrapping a new or risky section of code or infrastructure change with a flag. Each flag can easily be turned off independent of code deployment (aka "dark launching"). LaunchDarkly has SDKs for all major web and mobile platforms. We are building a diverse team so that we can offer robust products and services. Our team culture is dynamic, friendly, and supportive. Our headquarters are in Oakland.
      At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
      Don't let the get in the way of applying! We'd love to hear from you.
      LaunchDarkly is also committed to giving back to our community and is a part of Pledge 1%, an organization that helps companies make this a priority. Through this initiative and its charitable arm, the LaunchDarkly Foundation, the company is committed to such causes as supporting education for the underserved, homelessness relief and moving towards having a net-zero carbon footprint. You can find more about the LaunchDarkly Foundation and the organizations we serve at .
      #LI-Remote

Keywords: LaunchDarkly, Oakland , Technical Curriculum Developer, IT / Software / Systems , Oakland, California