Technical Marketing Engineer (Agent Development)

Company: Glean
Location: San Francisco
Posted on: April 1, 2026

Job Description:

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50 industries and 1,000 employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role: Glean is seeking a Technical Marketing Engineer–Agent Development to build agents for customers’ support and sales teams to deliver real business ROI through concrete workflows. We are looking for someone with hands-on experience building agents and deep understanding of the workflows, systems and methodologies that are commonly used for support and/or sales teams. At Glean, we believe AI agents are the next generation of apps—working alongside and on behalf of users to get high-value work done with full enterprise context. Building these agents requires both an understanding of what’s possible with AI and how businesses operate. This combination of technical and domain expertise is what will help organizations accelerate their path to agent adoption. We’re looking for someone who has been hands-on building agents that transform businesses. You’ll play a key role in building ready to use agents and bring these to our users through a variety of content, demos, events and training. Reporting line: This role reports to the Head of Solutions Marketing You will: Build and scale agents that transform how sales and/or support teams operate, driving adoption through enablement and training Understand the way of working, processes, common tools and data sources of the support and/or sales department in depth and build agents that can drive concrete business impact Cultivate relationships with agent builders, admins, users and sales/support leaders, capturing their feedback and turning them into actionable insights that deepen trust and adoption of Glean Agents Represent Glean at conferences and events showcasing real-world agents, explain how they work, how to build them and the business impact About you: 4 years of experience in sales engineering, solutions architecture, product engineering or related field You have hands-on experiences building agents You have deep domain knowledge of the sales and/or support department and their required tools/data sources You have a deep understanding of the latest AI technologies, including model capabilities, agent building best practices, evaluation, etc You are an avid user of AI tools and agents yourself You are an excellent communicator: able to explain how new technology works and its impact in simple terms tailored to your audience, both in written format and live presentations Strong technical skills. You can build agents in code, evaluate their quality, and use advanced agent tools to meaningfully improve performance Collaborative and influential. You work seamlessly across marketing, sales, engineering, product, partners and customers, helping to grow Glean’s footprint in the sales and/or support market Location: This US Remote or hybrid based in one of our Bay Area offices (San Francisco or Palo Alto) Compensation & Benefits: The standard base salary range for this position is $150k - $200k annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. LI-HYBRID AI-First Mindset at Glean: At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.

Keywords: Glean, Oakland , Technical Marketing Engineer (Agent Development), IT / Software / Systems , San Francisco, California