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Scheduler

Company: Transdev North America, Inc
Location: Oakland
Posted on: December 6, 2019

Job Description:

Overview Transdev, formerly Veolia Transportation,is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming. Responsible for the timely and accurate processing of trip schedules; batching trips for next day service; matching trips and driver availability; reviewing schedules after batching and rearrange trips based upon gaps in driver shifts and schedules; seek volunteer drivers or reach out drivers to fulfill needs for next day; evaluating, establishing and canceling passenger subscription trips; and adjusting driver schedules one hour in either direction at either the beginning or end of shift to best meet trip demands. Responsibilities Responsibilities: Demonstrates proficiency with computer software to schedule and manage passenger trips Demonstrates excellent team spirit and internal customer service Demonstrate customer service to individuals and representatives regarding subscription services external groups and persons Directly responsible for the scheduling of drivers Successfully enters data and tracks data Coordinate with management to improve service delivery, streamline and improve processes and trip scheduling Maintains data including file back-ups and documentation files. Maintains confidentiality of all information Other duties as required. Qualifications Qualifications: Education, Licensing, and Certifications Required: Completion of two years college, with College Degree preferred Experience: 2 to 4 years of relevant professional experience Previous relevant transit supervisory experience preferred; with Computerized Scheduling or Dispatching preferred Skills and Knowledge Required: Working knowledge and proficiency with Microsoft Word, Excel and Access, and good aptitude to learn specialized software Ability to read, understand, and interpret instructions, policies, and procedures Good written and oral communication skills Ability to organize and perform work efficiently; strong attention to details Travel requirement (as a percent) :

Keywords: Transdev North America, Inc, Oakland , Scheduler, Other , Oakland, California

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