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Technical BA

Company: Software Guidance & Assistance
Location: Oakland
Posted on: November 20, 2020

Job Description:

Software Guidance Assistance, Inc., (SGA), is searching for a Technical BA for a CONTRACTassignment with one of our premierclients in Metro-Detroit. In this role, you will use your strong customer service and business analysis skills to support the Information Technology (IT) team, with primary responsibility for analysis, design, implementation and support of cross platform integration programs. Key Responsibilities Translate business requirements into clear, accurate and concise functional requirements. Create processes, models, specifications, diagrams and charts to be used by the Technology team in developing technology solutions. Interview employees at all levels to analyze work procedures and operational methods for the need's analysis stage of implementation.Document current and desired processes, ensuring all documentation is kept up-to-date and communicated to the relevant stakeholders on a timely basis. Investigate and troubleshoot problems. Collaborate with IT and business units to determine root cause. Build and maintain data mapping and documents logical data flow for integrations. Maintain and resolve requirements issues as they arise. Create functional specifications for delivering customer solutions. Interpret requirements, identify, communicate and document program objectives and ensure program milestones are met. Assist with the development of Requests for Proposals (RFPs) and training documents. Participate in the design and developmentimplementation of integrations based on requirements. Participate in problem solving in areas such as system design, inputoutput requirements and procedural flow between departments andor business systems. Provide technical assistance in designing reporting systems, forms and related business tools. Develop and Manage documentation to be used by vendors, users, and testing teams to support implementation and user support. Additional responsibilities as identified. QualificationsRequirements Bachelor's degree in a related area preferred. Related work experience may be acceptable in lieu of degree. Minimum four (4) years of professional experience in IT technical services. 2 yrs working on Sharepoint projects 1 yrs working with Oracle and SAP Experience with Azure is preferred Experience in enterprise applications and understanding of database driven applications. Experience working directly with IT and businessfunctional team members to understand project concept, objectives and approach. Strong preference is given to those who have continued to upgrade their skills through education and training. Knowledge of computer system capabilities, business processes, work flow, and understanding of software development life cycle. Experience documenting and diagramming business and IT processes familiarity with business process model and notation, flowcharting, and understanding of core Business Architecture concepts. Experience working in data transformation and integration projects is a plus. Understanding of ITSM, ITIL, SDLC concepts and frameworks experience with practical application and implementation is a plus. Demonstrated ability to work on projects requiring detail, organizational and time-management skills. Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise. Strong consultative, critical thinking and analytic skills with ability to operate independently and build effective partnerships across multiple stakeholder groups. Self-motivated, takes initiative and can work independently. Ability to react to changing priorities and strong time management skills. Must be process and detail oriented, with ability to grasp the big picture.The ideal candidate will be a creative and innovative person with a demonstrated track record of collaboration. Good facility with general MS Office tools and Project Management tools is desired. Ability to work full time in an office and remote environment physically able to sitstand at a computer and work in front of a computer screen for significant portions of the workday. SGA is a Certified Women's Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities. For consulting positions, we offer a variety of benefit options including but not limited to health dental insurance, paid vacation, timely payment via direct deposit. SGA accepts transfers of H1 sponsorship for most contracting roles. We are unable to sponsor for Right-to-Hire, Fulltime, or Government roles. All parties authorized to work in the US are encouraged to apply for all roles. Only those authorized to work for government entities will be considered for government roles. Please inquire about our referral program if you would like to submit a candidate for any of our open or future job opportunities. SGA is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. To view all of our available job postings andor to learn more about SGA please visit us online at www.sgainc.com httpwww.sgainc.com .

Keywords: Software Guidance & Assistance, Oakland , Technical BA, Other , Oakland, California

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