Senior Technical Support Engineer
Company: Stefanini
Location: Oakland
Posted on: November 22, 2020
|
|
|
Job Description:
Stefanini is hiring Stefanini is looking for a Senior Technical
Support Engineer (2nd Level) who will review, analyze, evaluate and
support various systems operations. Candidate should have
exceptional customer service skills and enjoy working in a fast
paced support environment comparable to a walk up genius bar.
Responsibilities Documents, tracks, and monitors the problem to
ensure timely resolution.Performs advance root cause analysis and
develops checklists for typical problems.Provide technical support
on a variety of issues.Escalate problems to next level support
professionals when necessary.Typically responsible for acting on
existing trouble tickets established in the tracking system.Works
with user community to remotely to solve moderately complex
tickets.Familiar with a variety of the fields concept, practices,
and procedures.Relies on experience and judgment to plan and
accomplish goals.Performs a variety of tasks. A certain degree of
creativity and latitude is required.Works under general supervision
typically reports to a team lead or supervisormanager. Demonstrate
excellent ability to support, review, analyze, and evaluate various
systems operations.Demonstrate ability to communicate to all user
community in written and verbal form.Skills and proficiency in
Windows 7 and 10, GSuite, Gmail, VPN,Solid experience in hardware
troubleshooting of laptops, desktopsMAC and all hardware
components. Mobile devices including Android and iPhone. Basic
networking (LAN and Wireless).Active Directory., Service now, VPN -
Juniper, mobile devices, android, air watch, hardware refreshes
Education Required Requires a Bachelor's degree in a related area
and 3-5 years of experience in the field or in a related area.
Interested applicants may click the apply button or you may call us
atfor faster processing. Thank you.
Keywords: Stefanini, Oakland , Senior Technical Support Engineer, Other , Oakland, California
|
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsCRM Administrator Description: Customer Relationship Management CRM is about collectively building a relationship with every one of our Partners and Riders that is meaningful and valuable. The CRM Administrator will be responsible (more...) Company: Santa Cruz Bicycles Location: Santa Cruz Posted on: 11/26/2020 Store Associate Description: Job Description Lot Associates assist customers with the loading of their vehicles and also monitor Company: The Home Depot Location: Woodland Posted on: 11/26/2020 General Labor, make $112+ every shift, paid weekly! Description: br Be a part of a growing team and get paid on a weekly basis br Hourly Rate:-- 14.00 br Key Job Requirements Include: br ul br li Must be able to stand on your feet all day. It can get (more...) Company: Instawork Location: Santa Cruz Posted on: 11/26/2020 Truck Driver - Average $60,000/Year - Great Benefits + No-Touch Description: The SYGMA Network is now hiring CDL Class A Drivers for Linehaul Routes in Illinois Every day, the country's most successful restaurant chains rely on The SYGMA Network to supply everything from fresh Company: SYGMA - Illinois - Linehaul Drivers Location: Woodland Posted on: 11/26/2020 Make up to $20/hour - Deliver with Caviar Description: Your time. Your Goals. Caviar is a part of DoorDash. When you sign up, you ll join the fleet of independent couriers, called Dashers. Through DoorDash, you can receive either Caviar or DoorDash delivery (more...) Company: Caviar Location: West Sacramento Posted on: 11/26/2020 Driver Ready Mix Description: Company Overview Founded in 1906, over the last 110 amp plus years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and (more...) Company: Cemex Location: West Sacramento Posted on: 11/26/2020 Groundman / Climber I & II Description: Groundman / Climber I II br br Alliance Tree Service seeking to hire 3-5 people br Looking for Groundman/Climber I II br 16- 35/hr depending on experience br Call Company: Alliance Tree Service Location: Woodland Posted on: 11/26/2020 Clinician - NP - (SA) Description: Join our team and make a difference Here at Planned Parenthood Mar Monte, we are seeking a full-time Clinician FNP/PA to work at our Salinas Health Center. Services provided at the Salinas Health Center (more...) Company: Planned Parenthood Mar Monte Location: Santa Cruz Posted on: 11/26/2020 (JobLocation.city) US Postal Service Description: GENERAL DUTIES AND RESPONSIBILITIESCases, delivers, and collects mail along a prescribed rural route using a vehicle Company: Davis US Postal Service Location: West Sacramento Posted on: 11/26/2020 Burger King Description: Ready to tackle a fun and rewarding Company: Burger King Location: Woodland Posted on: 11/26/2020 |
