OaklandRecruiter Since 2001
the smart solution for Oakland jobs

Senior Technical Support Engineer

Company: Stefanini
Location: Oakland
Posted on: November 22, 2020

Job Description:

Stefanini is hiring Stefanini is looking for a Senior Technical Support Engineer (2nd Level) who will review, analyze, evaluate and support various systems operations. Candidate should have exceptional customer service skills and enjoy working in a fast paced support environment comparable to a walk up genius bar. Responsibilities Documents, tracks, and monitors the problem to ensure timely resolution.Performs advance root cause analysis and develops checklists for typical problems.Provide technical support on a variety of issues.Escalate problems to next level support professionals when necessary.Typically responsible for acting on existing trouble tickets established in the tracking system.Works with user community to remotely to solve moderately complex tickets.Familiar with a variety of the fields concept, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of tasks. A certain degree of creativity and latitude is required.Works under general supervision typically reports to a team lead or supervisormanager. Demonstrate excellent ability to support, review, analyze, and evaluate various systems operations.Demonstrate ability to communicate to all user community in written and verbal form.Skills and proficiency in Windows 7 and 10, GSuite, Gmail, VPN,Solid experience in hardware troubleshooting of laptops, desktopsMAC and all hardware components. Mobile devices including Android and iPhone. Basic networking (LAN and Wireless).Active Directory., Service now, VPN - Juniper, mobile devices, android, air watch, hardware refreshes Education Required Requires a Bachelor's degree in a related area and 3-5 years of experience in the field or in a related area. Interested applicants may click the apply button or you may call us atfor faster processing. Thank you.

Keywords: Stefanini, Oakland , Senior Technical Support Engineer, Other , Oakland, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CRM Administrator
Description: Customer Relationship Management CRM is about collectively building a relationship with every one of our Partners and Riders that is meaningful and valuable. The CRM Administrator will be responsible (more...)
Company: Santa Cruz Bicycles
Location: Santa Cruz
Posted on: 11/26/2020

Store Associate
Description: Job Description Lot Associates assist customers with the loading of their vehicles and also monitor
Company: The Home Depot
Location: Woodland
Posted on: 11/26/2020

General Labor, make $112+ every shift, paid weekly!
Description: br Be a part of a growing team and get paid on a weekly basis br Hourly Rate:-- 14.00 br Key Job Requirements Include: br ul br li Must be able to stand on your feet all day. It can get (more...)
Company: Instawork
Location: Santa Cruz
Posted on: 11/26/2020


Truck Driver - Average $60,000/Year - Great Benefits + No-Touch
Description: The SYGMA Network is now hiring CDL Class A Drivers for Linehaul Routes in Illinois Every day, the country's most successful restaurant chains rely on The SYGMA Network to supply everything from fresh
Company: SYGMA - Illinois - Linehaul Drivers
Location: Woodland
Posted on: 11/26/2020

Make up to $20/hour - Deliver with Caviar
Description: Your time. Your Goals. Caviar is a part of DoorDash. When you sign up, you ll join the fleet of independent couriers, called Dashers. Through DoorDash, you can receive either Caviar or DoorDash delivery (more...)
Company: Caviar
Location: West Sacramento
Posted on: 11/26/2020

Driver Ready Mix
Description: Company Overview Founded in 1906, over the last 110 amp plus years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and (more...)
Company: Cemex
Location: West Sacramento
Posted on: 11/26/2020

Groundman / Climber I & II
Description: Groundman / Climber I II br br Alliance Tree Service seeking to hire 3-5 people br Looking for Groundman/Climber I II br 16- 35/hr depending on experience br Call
Company: Alliance Tree Service
Location: Woodland
Posted on: 11/26/2020

Clinician - NP - (SA)
Description: Join our team and make a difference Here at Planned Parenthood Mar Monte, we are seeking a full-time Clinician FNP/PA to work at our Salinas Health Center. Services provided at the Salinas Health Center (more...)
Company: Planned Parenthood Mar Monte
Location: Santa Cruz
Posted on: 11/26/2020

(JobLocation.city) US Postal Service
Description: GENERAL DUTIES AND RESPONSIBILITIESCases, delivers, and collects mail along a prescribed rural route using a vehicle
Company: Davis US Postal Service
Location: West Sacramento
Posted on: 11/26/2020

Burger King
Description: Ready to tackle a fun and rewarding
Company: Burger King
Location: Woodland
Posted on: 11/26/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Oakland RSS job feeds